9.0 Actions for ControlUp Monitor Management
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    9.0 Actions for ControlUp Monitor Management

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    Article summary

    9.0

    This article covers information relevant only to the version 9.0 release.

    You can use the actions for monitor management feature in our web UI to enhance visibility into the performance of your monitor clusters. It helps your troubleshooting capabilities by providing more detailed views of your monitor clusters, sites, and connected data sources in the web UI.

    You can also use web UI metrics to create triggers in the Real-Time Console. To display these metrics, open the SitesMonitors, or Connected Data Sources views from the Machines (Monitor) topology:

    ConnectDataSource

    Note

    The new monitor metrics are not visible in the Real-Time Console, however they appear in the web UI for 9.0.

    Run monitor actions

    To open the monitor management menu:

    1. In the Machines (Monitor) topology, right-click a machine, or select multiple machines as needed.

    2. Select Monitor management and click the action that you want to implement on the monitor(s).

    You can run the following actions on monitors in the web UI:

    • Start monitor

    • Stop monitor

    • Restart monitor

    • Set monitor to maintenance

    • Set monitor capacity

    • Set public DNS name

    Allow remediation actions

    To allow our support team to remotely perform remediation actions on your monitors, run this PowerShell cmdlet.

    Create triggers with monitor metrics

    To create triggers based on monitor metrics:

    1. In the Real-Time Console, perform these steps to create a trigger

    2. From the Record Type dropdown in the Add New Trigger popup, select either Folder or Machine, and click Next.

    3. Click Filter editor… > New Item, and select the monitor metrics as needed to add conditions to the trigger:

      MetricsTriggers
    4. Configure the conditions and follow-up actions as needed and click Finish.

    Monitor metrics

    You can use the following metrics as trigger conditions in the Real-Time Console for folder and machine record types:

    Metric

    Description

    Value Calculation

    Actions Queue Size

    Number of automated actions that are waiting in the monitor's queue

    If the size is more than 1000, value reduced by 50%

    Automated Actions Health

    Overall health of the Automated Actions queue

    Average Data Collection Interval in Last Hour

    Sites view: Average data collection interval from all monitors in this site in seconds

    Monitors view: Average data collection interval for this monitor in the last hour

    Cluster Membership Role

    Current membership role of this monitor within the cluster

    Computer Name

    Computer name

    Connected Agents

    Sites view: Number of agents connected to all monitors in this site

    Monitors view: Number of agents connected to this monitor

    Connected Cloud Connections

    Sites view: Number of cloud instances connected to all monitors in this site

    Monitors view: Number of cloud instances connected to this monitor

    Connected EUC Sites

    Sites view: Number of EUC sites connected to all monitors in this site

    Monitors view: Number of EUC sites connected to this monitor

    Connected Hypervisors

    Sites view: Number of hypervisors connected to all monitors in this site

    Monitors view: Number of hypervisors connected to this monitor

    Connected NetScaler Appliances

    Sites view: Number of NetScaler appliances connected to all monitors in this site

    Monitors view: Number of NetScaler appliances connected to this monitor

    Connected Outbound Agents

    Sites view: Number of outbound agents connected to all monitors in this site

    Monitors view: Number of outbound agents connected to this monitor

    Connected Resources

    Sites view: Number of resources connected to all monitors in this site

    Monitors view: Number of all resources connected to this monitor

    Connected to Configuration

    Indicates if the monitor is connected to the backend configuration services

    Connected to Uploader Services

    Indicates if the monitor is connected to the backend uploader services

    Connection Error

    Error message if this data source(s) isn’t in “Connected” state

    Critical Monitors

    Number of critical monitors in this site (Monitor Health < 10%)

    Data Collection Interval

    How long it took for the monitor to collect data from all its connected data sources

    • 60 -120 seconds, value reduced 10% from Monitor Health

    • 120 - 300 seconds, value reduced 30% from Monitor Health

    • More than 300 seconds, value reduced 50% from Monitor Health

    Data Collector

    Hostname of the active data collector assigned to this extension

    Data Source

    Name of the monitored data source

    Degraded Monitors

    Number of degraded monitors in this site (10% ≤ Monitor Health ≤ 80%)

    Failed Monitors

    Number of failed monitors in this site (Monitor Health = 0%)

    FQDN

    FQDN of the monitor machine

    Healthy Monitors

    Number of healthy monitors in this site (Monitor Health = 100%)

    Is Agent Installed

    Indicates if the ControlUp Agent is installed on this monitor machine

    Is Aligned With Master

    Indicates if this monitor is aligned with the master

    If "False", Monitor Health is automatically 0%. Hence, a monitor without a master is considered "Critical".

    Is Configuration Service Accessible

    Indicates if configuration service is accessible

    Is Connected

    Indicates if this data source is connected to the monitor

    Is In Maintenance Mode

    Indicates if this monitor is currently in maintenance mode

    Last Credentials Synchronization

    Timestamp indicating when this monitor last synchronized its credentials

    Last Seen by Monitor Manager

    When was this monitor last seen by the monitor that holds the manager role

    Last Succeeded Insights Upload (UTC)

    Timestamp of the last successful Insights upload

    Last Succeeded Streaming Upload (UTC)

    Timestamp of the last successful Streaming upload

    Last Update

    Timestamp of the monitor's last data retrieval

    Low Impacted Monitors

    Number of low-impacted monitors in this site (80% ≤ Monitor Health ≤ 99%)

    Max Data Collection Duration in Last Hour

    Sites view: Maximum data collection interval from all monitors in this site in seconds

    Monitors view: Maximum data collection interval for this monitor in the last hour

    Memory Usage of Monitor Process (Private Bytes)

    Represents the memory consumption of the cuMonitor.exe process

    Memory Usage of Monitor Process (Working Set)

    Represents the memory consumption of the cuMonitor.exe process

    Memory Utilization

    Memory utilization percentage

    If higher than 97%, value reduced from 100%. For example, if Memory Utilization is 98%, Monitor Health = 2% (Critical).

    Monitor

    Monitor name that is monitoring this data source

    Monitor CPU

    Monitor CPU

    Monitor CPU Cores

    Total number of CPU cores allocated to this monitor

    Monitor CPU Speed

    Clock speed of the CPU in MHz

    Monitor Errors

    Errors reported by this monitor

    Monitor Health

    Sites view: Health of all monitors in this site

    • 100% = Healthy

    • 10 - 99% = Degraded

    • < 10% = Critical

    • 0% = Failed

    Monitors view: Overall health of this monitor

    Monitor Memory

    Amount of physical memory assigned to this monitor

    Monitor Roles

    Monitor roles that this monitor currently holds

    No Monitor Roles = 0% Monitor Health

    Monitor Service Status

    Status of the monitor service

    Monitor Start Time (UTC)

    Start time of the monitor service (UTC time)

    Monitor Status

    Monitor status

    0% = Running or Started

    Monitor Version

    Monitor version

    Name

    Site name

    Number of Monitors

    Number of monitors in this site

    Public DNS Name

    Public DNS name assigned to this monitor

    Site Description

    Description of this site

    Site ID

    Sites view: Site ID

    Monitors view: Site ID the monitor belongs to

    Site Name

    Monitors view: Name of the site the monitor belongs to

    Connected Data Sources view: Current site assigned to the data source

    Source Type

    Type of data source

    State

    Current connection state

    Template

    Monitor template

    Used Capacity %

    Sites view: Currently used capacity for this site

    Monitors view: How much capacity this monitor is currently using

    Weight Usage Inbound

    Shows the weight usage of all agents and data collectors that have inbound connectivity enabled

    Weight Usage Outbound

    Shows the weight usage of all agents that are marked as outbound ready


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