---
title: "Access Remote DX data from the Solve Real-Time Session Grid"
slug: "access-remote-dx-data-from-the-solve-real-time-session-grid"
updated: 2026-04-12T09:31:44Z
published: 2026-04-12T09:31:44Z
canonical: "support.controlup.com/access-remote-dx-data-from-the-solve-real-time-session-grid"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access Remote DX data from the Solve Real-Time Session Grid

You can access Remote DX data from the Solve Real-Time session grid to view client connection details.

## Prerequisites

This feature is available when the following prerequisites are met:

- The Remote DX client is installed on the endpoint device. For details, see [Remote DX - Client Device Metrics](/v1/docs/remote-dx-client-device-metrics).
- An active EUC user session is running on the endpoint device through a ControlUp managed machine within the same Solve environment - this means that ControlUp Agent data is available for the session.

When the above prerequisites are met for an endpoint device and a user session running on it, Remote DX data is available for the session.

## Real-Time Session Grid

To view Remote DX client metrics on the Discovery page in the real-time grid:

1. Ensure that you are viewing the **User Sessions** real-time grid. This is selected in the topology. ![User Sessions Topology element selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/UserSessionsTopology.png)
2. Click on **Grid column picker** at the top right of the grid. ![User Sessions Grid Column Picker](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/UserSessionsColumnPicker.png)
3. Add columns to the grid relating to Remote DX client metrics. Some of the columns include:
  - Client Device Score - This is a connection stress score based on several metrics.
  - Client NIC Name
  - Client NIC Type
  - Client WiFi Signal
  - Client Packet Loss
  - Client Inactive Time
  - Client OS Name
  - WiFi Signal
  - WiFi SSID

Note that you can use presets to save custom selections of columns to quickly switch between them. For details, see [Column Presets](/v1/docs/real-time-grid-presets).

### Client Metrics Overlay

Rather than adding all of the Remote DX metrics to your grid, you can open a client metrics overlay from the **Client Device Score** column.

Click on the **Client Metrics** icon ![Client Metrics Icon](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/360020317917HouseIcon.png). If the client connection is good, then the icon only appears when you hover over the metric. ![Client Metrics Icon sown next to client device score metric](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/ClientMetricsIcon.png)

The client metrics overlay appears, showing you the client's connection details. ![client connection details Overlay](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteDXOverlay.png)

## Session Drilldown

Click on a user session from the real-time grid to drill down into the session. Remote DX data is displayed if it is available for the session.

This feature is only available for Citrix based user sessions. ![Remote DX Drilldown data](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/DrilldownRemoteDX.png)