Agent Outbound Communication: Setting Agent Outbound Per Agent

  • Updated on Jun 13, 2025
  • 1 minute(s) read
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You can configure any ControlUp Agent to communicate outbound by running the Set Outbound Communication agent action in the Real-Time DX Console. This article explains how to perform the necessary steps.

Version 9.0.5 and higher

This new change is not relevant for MSI-based agent installations.

Set an Agent Outbound On-demand

  1. Extract ControlUpConsole_Secure_SIGN.zip and open the ControlUpConsole.exe. Make sure that no other ControlUp users in the same organization have an older Real-Time DX Console version open on their machines.

  2. Upgrade your monitor machines to the latest version. Note that upgrading the monitors will automatically install the agent on the monitor machines.

  3. Once the agent is installed, the monitor will establish an inbound connection to this agent.
    'Inbound Data Sourced monitored by Monitor' Window. The 'Connection Type' for the monitored machine displays 'Inbound'.

  4. In the console, right-click an agent and select Set Outbound Connection.
    Right-click action menu on a machine. The action 'Agent Control > Set Outbound Connection' is highlighted.

    A new wizard opens in which you see whether the agent was successfully registered as outbound. If the registration succeeds, you see status Success.
    'Set Outbound Communication' window. The status field shows 'Success'

  5. In Monitors Settings, verify that the agent appears as Outbound.
    'Outbound Data Sources monitored by Monitor' window. The 'Connection Type' for the machine is 'Outbound'.

  6. Perform this action on all agents you want to move to outbound.