---
title: "Agent Version Does Not Match This Running Version of ControlUp"
slug: "agent-version-does-not-match-controlup-7-1-and-below"
updated: 2025-09-02T08:53:00Z
published: 2025-09-02T08:53:00Z
canonical: "support.controlup.com/agent-version-does-not-match-controlup-7-1-and-below"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Version Does Not Match This Running Version of ControlUp

### Issue

Each time I launch the ControlUp Real-Time DX Console and connect to the group of servers that I normally connect to, it attempts to update the Agent version running on these servers. This keeps happening eventhough the ControlUp Agent version is already the same version of the Console version. ![error conncting to error message](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image%28538%29.png)

The error message that is shown under the machine:

```
Agent version does not match this running version of ControlUp.
Version found XXX 
Running version: YYY
```

### Reason

There is a Monitor service or another Real-Time Console running in your network that keeps downgrading the ControlUp Agent.

### Solution

Right-click one of your servers and select **Properties** as shown in the image below. ![Properties selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image%28539%29.png)

Then check which Real-Time DX Consoles are connected to that specific managed machine. ![connected Consoles](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image%28540%29.png)

Now you know which Real-Time DX Console might be downgrading your ControlUp Agents.