---
title: "Citrix Cloud Pop Up"
slug: "citrix-cloud-pop-up"
updated: 2025-09-02T09:48:38Z
published: 2025-09-02T09:48:38Z
canonical: "support.controlup.com/citrix-cloud-pop-up"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Citrix Cloud Pop Up

### The Issue:

Each time I try to connect to the XD Site, I get a Citrix Cloud pop up. ![Citrix Cloud pop up](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/1150053118452017-06-061741.png)

### The Solution:

You haven't installed the correct SDK on the Data Collector's machine, for more information, click [here](/tim-reorg/docs/xendesktop-integration-powershell-sdk-installation).