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    Communication requirements for Scoutbees
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      Contents

      Communication requirements for Scoutbees

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        Article Summary

        This article covers the prerequisites for using Scoutbees for synthetic monitoring. For additional information, visit the following articles:

        Endpoints

        Depending on your region, the following endpoints must be available via TCP port 443 (HTTPS)

        US Region

        • app.scoutbees.io
        • api.scoutbees.io
        • ws.scoutbees.io

        EU Region

        • app.eu.scoutbees.io
        • api.eu.scoutbees.io
        • ws.eu.scoutbees.io

        IP Addresses used for Alerts

        Alert notifications are sent from the following IP addresses:

        • US Region: 54.227.226.171
        • EU Region: 18.156.103.107

        Custom Hive connections

        OriginDestinationProtocolPurpose
        Custom Hivewss://ws.scoutbees.io or wss://ws.eu.scoutbees.io (EU region)WS over HTTPSCreate a secured WebSocket connection between the custom hive and Scoutbees cloud-based backend
        Custom Hivehttps://api.scoutbees.io or https://api.eu.scoutbees.io (EU region)HTTPSSend test results to Scoutbees metrics database
        Custom HiveStoreFront/NetScalerHTTP/SGet published resources and open a session
        Custom HiveVDAsWebSocket (default port: 8008)Open a WebSocket (encapsulated HDX) session to a relevant VDA. Relevant only for internal StoreFront type Scouts.
        Custom HiveXenDesktop BrokersHTTP/SGet session and machine metrics and metadata about the tested published resource. Relevant only for internal Citrix Storefront type Scouts
        Custom HiveVMware Horizon Connection ServerHTTPSConnect to Horizon HTML client
        Custom HiveVMware Unified Access GatewayHTTPSConnect to Horizon HTML client

        Custom Hive prerequisite for Citrix Storefront Scouts

        You will need to allow WebSocket based sessions on the relevant delivery groups in the Citrix Virtual Desktops (formerly XenDesktop) policy to allow the headless runner to connect to the published resources. To do so, perform the following:

        1. Go to the Group Policy Management Console or Citrix Studio to configure HDX policies.
        2. Select the WebSockets connections policy setting, and allow WebSockets connections.

        AllowWebSocketConnections

        1. Assign to the relevant Delivery Group and Enable the policy.

        Cloud Hive Locations

        Cloud Hive LocationHive Name (API)IP Addresses
        EU (Frankfurt)eu-central-13.68.42.249
        18.192.246.141
        18.196.71.73
        18.193.253.189
        US East (North Virginia)us-east-144.195.57.11
        3.211.41.46
        18.210.30.146
        54.172.165.102
        Asia (Sydney)ap-southeast-254.79.113.123
        3.106.81.135
        13.55.189.163
        54.253.81.89
        Nordics (Oslo)norwayeast51.107.209.81
        51.107.209.179
        51.107.209.219
        Asia East (Hong Kong)eastasia20.239.181.137
        20.239.88.186
        20.239.92.50
        US West (Seattle)westus220.80.190.2
        20.80.190.50
        20.80.191.31
        South India (Chennai)southindia20.235.18.189
        20.235.20.227
        20.235.21.126
        UK (London)eu-west-23.11.161.196
        3.11.54.111
        3.8.248.71
        Africa (Cape Town)af-south-113.245.225.69
        13.245.215.5
        13.244.81.204
        South Central US (Texas)southcentralus20.165.26.222
        20.165.27.71
        20.225.142.48
        Canada (Montreal)ca-central-152.60.246.48
        99.79.25.255
        52.60.233.242
        Brazil (Sao Paulo)sa-east-118.228.84.68
        18.230.52.221
        18.230.53.130
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