---
title: "Console Performance Issue / High Memory Consumption"
slug: "console-performance-issue-high-ram-consumption"
updated: 2025-09-07T13:21:46Z
published: 2025-09-07T13:21:46Z
canonical: "support.controlup.com/console-performance-issue-high-ram-consumption"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Console Performance Issue / High Memory Consumption

## Issue

The Real-Time DX Console performance is slow and the RAM consumption is high.

## Reason

There are 2 distinct culprits for console performance issues/high RAM consumption:

1. High rate of Windows events being reported to the Console.
2. A large number of performance updates that are sent to the Console

#### Use Case

To learn more about troubleshooting slow performance, [**use our interactive use cases guide**](https://cuacademy.controlup.com/use_case/troubleshooting-slow-performance)**.**

## **Solution**

Try each of the following fixes separately:

- High rate of events – go to **Settings** –> **Events Settings** –> **Event Type** and uncheck all 3 checkboxes. Click **OK** to apply and restart the console process (this will disable Windows Events collection on the agent side).  
![vents Settings pane with Event Type and all 3 checkboxes selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Event_Settings.png)
- High rate of performance updates: Go to **Settings** – **Advanced Settings** and select the **Disable process flat views** checkbox (see below). This will disable the Processes flat view.  
![Disable process flat views checkbox selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Disable_Flat_Views.png)