---
title: "Employee Sentiment Overview"
slug: "employee-sentiment"
updated: 2025-05-29T12:13:25Z
published: 2025-05-29T12:13:25Z
canonical: "support.controlup.com/employee-sentiment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Employee Sentiment Overview

WIth the Employee Sentiment feature, you can create and distribute custom surveys to your employees or end users.

## Prerequisites

- Windows or macOS devices with the ControlUp for Desktops Agent version 2.14 or higher.
- Devices must have Windows notifications enabled to receive surveys. In Windows, go to **Settings > System > Notifications** and make sure notifications are turned on and enabled for the **SurveyToaster** application.  

![Enabling Notifications in Windows settings.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/WindowsNotificationSettings.png)

## General process overview

Follow these steps to get started with User Sentiment surveys.

### Step 1 - Create a survey Template

A survey Template defines all the content that a user sees and interacts with when they receive a survey. When you create a survey Template, you create the list of questions in the survey and customize the survey's appearance. The survey Template is not sent to any users until you publish a survey based on that template. Templates are reusable, letting you easily publish multiple surveys based on the same Template. [Learn more about survey templates](/v1/docs/survey-library).

To create a survey Template, go to the **Templates** tab and click **Add New Template**.

![Add New Template button on the Templates tab.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Add%20Survey%20Template%281%29.png)

### Step 2 - Publish a survey

When you publish a new survey, you select:

- Which survey Template to used
- When and how the survey is sent
- Who receives the survey.

After you publish a survey, it appears in the list of surveys. [Learn more about publishing surveys](/v1/docs/publish-and-distribute-surveys).

To publish the survey, go to the **Surveys** tab and click **Add New Survey**. ![Add New Survey button on the Surveys tab.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/New%20Survey%20Button%281%29.png)

### Step 3 - View survey results

After you publish a survey and users start completing the survey, you can view survey results in the **Surveys** tab by clicking on the name of a survey.

The **Summary** tab gives an overview of survey responses, and the **Reports** tab contains the details for each question in the survey.

![Summary tab for survey responses.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/SurveyResults1.png)