Employee Dashboards

Use the Employees section of ControlUp's DEX platform to monitor employee activity and quality of experience. For example, you can use these dashboards to identify a decline in performance after a software update, or identify the root cause of perfo...

If you use ControlUp for VDI & DaaS, the Employees view can include information about remote sessions. Prerequisites To view VDI data in the Employees view, you must meet the following prerequisites in addition to those listed in Employees ...

ControlUp identifies the employee using a device using the following methods: If the account signed into the device is a domain account, then the employee is identifed by that account. If the account signed into the device is not a domain acco...

This article covers how an employee's experience score is calculated, and how to create custom score calculation profiles. Note We encourage you to take a trial-and-error approach when configuring your scoring profiles. A...

Simply averaging an employee's experience score over time might not accurately represent their real experience because averages tend to hide brief periods with a low experience score. For example, let's say that your computer freezes up for 10 min...