---
title: "Get Support and Product Status"
slug: "get-support-and-product-status"
updated: 2024-06-05T12:44:35Z
published: 2024-06-05T12:44:35Z
canonical: "support.controlup.com/get-support-and-product-status"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Support and Product Status

We're here to help.

You can access support at our [Support Center](https://help.controlup.com/hc/en-us).

You can also subscribe to our [Status Page](https://status.controlup.com/). Use this page to see details on our cloud services and their health status.

Click the **SUBSCRIBE TO UPDATES** button in the top banner to get updates when an incident occurs. When you subscribe, you can get updates via email or SMS.

          Only Hybrid Cloud Services

          

The Status Page does not display status on any of the ControlUp components installed in your environments, only our backend services on the cloud. It also does not display any components from a ControlUp On-premises environment.