--- title: "ControlUp ONE Overview and Architecture" slug: "getting-started-with-controlup-hybrid-cloud" description: "This getting started guide walks you through the first steps to set up and configure your ControlUp Hybrid Cloud environment. " updated: 2025-11-11T12:07:51Z published: 2025-11-11T12:07:51Z canonical: "support.controlup.com/getting-started-with-controlup-hybrid-cloud" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.controlup.com/llms.txt > Use this file to discover all available pages before exploring further. # ControlUp ONE Overview and Architecture Now that you have created your ControlUp organization, read this article to learn about ControlUp products and how to get started. ## ControlUp ONE Architecture Before the installation, you should be familiar with the different components and their functionalities. Read below for more details on the components and how to install them. ![Diagram showing the different components of ControlUp and their connections to each other](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/ControlUp1Marketecture.png) ## ControlUp Apps Overview ### Employees The [Employees](/v1/docs/employees-view) page lets you monitor the activity and the digital experience quality of your organization’s employees as a whole, as well as individual employees. ![Employees dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1760258764332.png) ### ControlUp Dashboards The [**Dashboards**](/v1/docs/custom-dashboard) page lets you create your own dashboards, to monitor the key metrics that are most important to your organization, using customizable widgets and visualizations. ![ControlUp Dashboards](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-ZIAIJX3S.png) ### ControlUp for Desktops Use the [**Devices**](https://support.controlup.com/v1/docs/devices) page to monitor and manage your physical endpoints. See detailed live metrics and historical insights, create automations with your own scripts, launch remote control/shadow sessions, and more. ![ControlUp for Desktops dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1760258965387.png) ### ControlUp for Apps Use the [Applications](/v1/docs/controlup-for-apps) page to monitor the performance and availability of SaaS and web applications based on real user data. ![ControlUp for App Dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1760258987775.png) ### Unified Communications (UC&C) Use the [UC&C](https://support.controlup.com/v1/docs/unified-comms)[](https://app.controlup.com/controlup/ucc/ucc/teams) page to monitor Microsoft Teams and Zoom call quality and experience. ![Unified Communications dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1760259172510.png) ### Employee Sentiment Use the [**Employee Sentiment**](/v1/docs/employee-sentiment-category) page to create and deliver custom surveys. ![Employee Sentiment dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1760259253579.png) ### ControlUp for VDI Use the [VDI](/v1/docs/controlup-for-vdi-daas) page to monitor and manage your virtual infrastructure in real-time. ![ControlUp for VDI dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-ZKWGRKXE.png) ### Synthetic Monitoring Use the [Synthetic Monitoring](/v1/docs/scoutbees) page to proactively test critical resources and receive alerts when something goes wrong. ![Synthetic Monitoring dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-QRIPM0KP.png) ### ControlUp for Compliance Use the [Compliance](https://support.controlup.com/docs/secure-dx) page (formerly **Secure DX**) to improve physical endpoint security by identifying and remediating security issues. ![ControlUp for Compliance dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-YTASPV09.png) ### ControlUp Workflows Use the [Workflows](/v1/docs/workflows) page to visually streamline, automate, and integrate your operational tasks. ![ControlUp Workflows dashboard](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-CJN7GRPH.png) ### Reports Use the [Reports](/v1/docs/reports) for historical analytics of your VDI & DaaS environment, and cost-saving insights. ![Reports page](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-GXX32T0Y.png) ### Events Management The DEX [**Events**](/v1/docs/incidents-and-events) platform is a single, consolidated view of all DEX events across your ControlUp environment, providing an actionable event timeline. ## ![Events Management homepage](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Events Management.png) How to Get Started Depending on whether you are using ControlUp for Desktops or ControlUp for VDI, read the following articles to learn how to get started: - [ControlUp for Desktops first steps](/v1/docs/get-started-with-edge-dx) - [ControlUp for VDI first steps](/v1/docs/first-steps-with-vdi-and-daas-hybrid-cloud)