---
title: "High Availability & Backup"
slug: "ha-backup"
updated: 2025-09-07T12:58:35Z
published: 2025-09-07T12:58:35Z
canonical: "support.controlup.com/ha-backup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# High Availability & Backup

| **ControlUp's Hybrid Cloud Solution** By design, ControlUp's Hybrid Cloud solution is highly available since most configuration information and historical data is saved on our Cloud servers. |
| --- |
| **Component** | **Backup** | **High Availability** |
| Real-Time DX Console | For saving personal user configuration such as draft SBAs, columns views, credentials sets, etc. Back up the folder: *C:\Users\<user>\AppData\Roaming\ControlUp* | The Console - either Cloud or On-Premises - is highly available as most configuration data is stored in either the cloud or your on-premises LDS instance. |
| ControlUp Monitor | For saving the monitor settings, backup the folder -*C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming* | Install 2 monitors, select the primary monitor, once the primary fails, the 2nd monitor will automatically take over. |
| **ControlUp's On-Premises Solution** |
| On-Premises Server | Since the ControlUp On-Premises server stores your organization’s LDS database & IIS instance in addition to the CU server service, we recommend using your enterprise standard VM backup tools to protect your data. | You can configure a failover COP server. Click [here](/tim-reorg/docs/configuring-high-availability-for-cop-server) for more details. |
| SQL database | Follow Microsoft’s recommendations on backing up the SQL database from [here](https://msdn.microsoft.com/en-us/library/ms187510.aspx). | Use Microsoft’s recommendations on how to make it HA from [here](https://msdn.microsoft.com/en-us/library/ms190202(v=sql.105).aspx). |
| On-Premises Console & Monitor | Same as Hybrid Cloud deployment, backup of the relevant folders is a must. |
| Insights On-Premises | Backing up the Activity Files folder is enough to recreate the historical reporting. Our recommendation is that this folder be backed up on a daily/weekly basis for 2 reasons: 1. Be able to clear the folder every week/regularly to avoid bloat 2. Be able to restore and re-index all data in case the IOP server is no longer available. | Create an image of the IOP machine (Linux-based) or just install IOP on a fresh machine and check our KB afterwards - [Adding Insights On-Premises IOP Module](/tim-reorg/docs/insights-on-premises-linux-based-installation-version-86) |

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