How does ControlUp licensing work?
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    How does ControlUp licensing work?

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    Article summary

    ControlUp can monitor and manage a wide variety of resources/objects in virtual and/or physical datacenters.

    ControlUp for VDI & DaaS continuously counts the total number of objects that are currently being monitored and requires a number of licenses that adequately cover the size of the environment.

    1. Agent-based Managed Machines – These are VMs and/or computers on which the ControlUp Real-Time DX agent is running.

      1. Citrix VDI and DaaS, VMware Horizon, Microsoft RDSH servers, AVD multi-session machines and general-purpose servers – The number of peak concurrent sessions that are running on each of those.
      2. Workstations and single-session VDI or DaaS workloads – 1 license per windows workstation, virtual or physical (whether there is a user session or not on that VM/Computer).
      3. Other Windows Servers – 1 license per windows server OS, virtual or physical.
    2. Agentless, unmanaged VMs and cloud instances – These are VMs and/or cloud instances that are monitored via the hypervisor API and/or EUC Broker API and/or cloud connection API with no ControlUp Real-Time DX agent running on that VM / Cloud instance.

      1. Agentless Unmanaged VM – does not count towards license consumption count.
      2. Agentless Cloud Instances – does not count towards license consumption count .
    3. NetScaler Appliances – 1 license per managed appliance (Note that NetScaler appliances licenses are separate from the agent based managed VMs and the agentless managed VMs).


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