---
title: "How to Deploy Resolve"
slug: "how-to-deploy-resolve"
updated: 2026-10-20T16:27:19Z
published: 2026-10-20T16:27:19Z
canonical: "support.controlup.com/how-to-deploy-resolve"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Deploy Resolve

## Prerequisites

**Supported devices**

- Windows devices with ControlUp for Desktops Agent version 2.18 or higher.

**Networking**

- cu-agents-cpz.controlup.com
- cdn.cu-agents-cpz.controlup.com
- cu-agents-cpz-us.controlup.com (US region only)
- cu-agents-cpz-eu.controlup.com (EU region only)
- cu-agents-cpz-ca.controlup.com (Canada region only)

We recommend that you exclude these endpoints from TLS inspection.

**AV exclusions**

- Exclude `cuconnect.exe` from your antivirus software. This is the process delivering the Resolve interface to end users.

## How to enable Resolve on a set of devices

Resolve is enabled using **Extended Settings**. These settings are tag-targeted, so you can enable Resolve for only specific devices.

1. [Add a device tag](/v1/docs/organize-devices-with-groups-and-tags) to the devices you want to enable Resolve on, such as `Resolve`.
2. Go to **[Extended Settings](/v1/docs/extended-settings)** and create a new settings rule targeting the device tag.
3. Enable the following settings:
  - **Use Platform Registration** - This Agent registration method is required for Resolve.
  - **Allow Pulse AI Resolve Investigations** - Allows investigations to run on the device.