---
title: "How to disable\\Enable On-Premises \"Upload\"?"
slug: "how-to-disableenable-on-premises-upload"
updated: 2025-09-10T10:01:22Z
published: 2025-09-10T10:01:22Z
canonical: "support.controlup.com/how-to-disableenable-on-premises-upload"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to disable\Enable On-Premises "Upload"?

## Issue

You moved from Hybrid Cloud mode to On-premises mode. Upload was disabled while in Hybrid Cloud and didn't change before the move to On Premises. The Monitor shows that the upload is disabled.

![monitors settings tab showing data upload disabled](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/2017-04-20_0930.png)Cloud example, upload disabled:

![data upload settings tab showing data upload disabled](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/2017-04-20_0905.png)The issue is that in on-premises mode, the Data Upload Settings tab doesn't have the option to enable the upload.

## Solution

Open ADSI edit and change the string manually. The trick is to copy a string which represents "enabled" and paste it in the upload data settings, which is currently set to disabled. Follow these steps:

1. Stop all monitor services and exit all consoles.
2. Open ADSI Edit with the settings shown in the screenshot below.
3. Rename the ****.v3.xml*** file to ***.old*** on the machine you run the console on (on all console machines). The file is located here: **%appdata%\Roaming\ControlUp\Configuration**
4. Open ADSI Edit with the settings shown in the screenshot below. ![ADSI Edit screen with cn=controlup,o=smartx and localhost:50500](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/2017-04-20_0910.png)
5. To copy an "Enabled" string, verify in the console that a specific setting is enabled.
6. In the ADSI Edit, go to the location shown in the screenshot: ![ADSI Edit screen with properties selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/2017-04-20_0914.png)
7. Copy the Data String.

| ![Data String copied](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1633453143743.png) |  |
| --- | --- |
8. Paste the string in the data upload settings.![string attribute editor](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-1633453232978.png)
9. In ADSI Edit, open **CN=UplooaderSettings**.
10. Paste the string in the data string of the data upload settings.
11. Start the console. Because we renamed the local configuration file, the console will now retrieve the new and updated configuration from the LDS.
12. Start the Monitor so it will retrieve the new configuration as well.  
The issue should now be solved and the Monitor will show that it is connected and uploading data:  
![monitors settings tab showing data upload connected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/2017-04-20_0926.png)
