How to View Remote DX Data

This article covers how to see real-time and historical client metrics from Remote DX

See Real-Time Client Metrics

You can see Remote DX client metrics using the VDI & DaaS web console or the Real-Time Console.

Remote DX Preset

To see real-time client metrics in the web console:

1. Go to the Discovery page and select User Sessions from the topology.

   

2. At the top-right of the grid, set the column preset to Remote DX.

   

The Remote DX preset shows all client device columns for your active user sessions. You can also use the column picker to add or remove Remote DX metrics from any column preset.

The Real-Time Console also has a Remote DX preset under the Sessions tab to see all Remote DX metrics.

Client Connection Details

In the web console, click the house icon under the Client Device Score column to see connection details for client devices that are not performing well.

The device's connection to the virtual environment is displayed, including various segments of the connection path.

See Historical Client Metrics

To see historical client device metrics:

1. In the web console, go to Historical Reports and open the Session Activity report to see past user sessions in your environment.

   

2. Click on the User Name field for a session to drill down into the Session Details.

   

3. In the Session Details page, scroll down to the Remote DX section to see the network latency, WiFi signal strength, and client packet loss throughout the duration of the session.

   

To learn more, visit Session Activity Historical Report or User Session Details Report.