--- title: "HP ThinPro (Omnissa) Remote Clients Installation" slug: "hp-thinpro-vmware-remote-dx-installation" updated: 2025-12-28T14:40:44Z published: 2025-12-28T14:40:44Z canonical: "support.controlup.com/hp-thinpro-vmware-remote-dx-installation" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.controlup.com/llms.txt > Use this file to discover all available pages before exploring further. # HP ThinPro (Omnissa) Remote Clients Installation Follow these procedures to deploy Remote Clients (formerly Remote DX) monitoring onto machines running the HP ThinPro operating system that connect into an **Omnissa** (formerly VMware) environment. You can deploy Remote Clients monitoring onto: - [Online machines that can access the internet](/v1/docs/hp-thinpro-vmware-remote-dx-installation#hp-thinpro-online-deployment-for-vmware-omnissa-environments) - [Offline machines without internet access](/v1/docs/hp-thinpro-vmware-remote-dx-installation#hp-thinpro-offline-deployment-for-vmware-omnissa-environments) - [Machines running a Windows environment](/docs/hp-thinpro-vmware-remote-dx-installation#hp-thinpro-deployment-for-windows-environments) For details on the feature, see [Remote Clients - Client Device Metrics](/tim-reorg/docs/remote-dx-client-device-metrics). ## HP ThinPro online deployment for VMWare (Omnissa) environments If the machine with HP ThinPro has an internet connection, you don’t have to download any files. You just need to follow this procedure using the provided script in step 4. 1. In the HPDM, go to the **Templates & Rules** page. 2. Select the **_File and Registry** template to open the Template Editor. ![Selecting _File and Registry from the 'Templates & Rules' tab.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403195445905mceclip1.png) 3. Select **Add >** **Script**. Click **OK.** !['Script' is currently selected from a scrolling list.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403188483345mceclip2.png) 4. In the Script Editor, enter the following shell script and click **OK**. ```plaintext echo "Starting RemoteDX script" echo "Getting libcuepux.so from the repository" wget https://downloads.controlup.com/RemoteDX/vmware/hp/libcuepux.so -O /tmp/libcuepux.so chmod 775 /tmp/libcuepux.so echo "Copy libcuepux.so to rdpvcbridge" cp /tmp/libcuepux.so /usr/lib/vmware/rdpvcbridge/. ``` !['OK' button highlighted in the Script Sub-task window.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403232010001mceclip7.png) 1. Select **Save as**, enter a name for the new template, and then select **OK**. The template is added to the Task Templates list. ![Template is currently named 'Remote DX'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403188587153mceclip3.png) 2. From the **Manage Devices** tab, right-click a device in the device pane or a folder in the device tree, and then select **Send Task** to open the Template Chooser. !['Manage Devices' tab. 'Send Task' is highlighted in the right-click action menu on a folder.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403195685777mceclip6.png) 3. In the Template Chooser window, select a **category** and the **task template**, and then click **Next**. !['Template Chooser' window. The 'Category' is set to 'File and Registry' and 'Template' is set to 'Remote DX'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403188683921mceclip7.png) ## HP ThinPro offline deployment for VMWare (Omnissa) environments To perform the deployment on machines that cannot access the internet, you must download the HP ThinPro ***.so*** file from [https://downloads.controlup.com/RemoteDX/vmware/hp/libcuepux.so.](https://downloads.controlup.com/RemoteDX/vmware/hp/libcuepux.so) 1. In the HPDM, go to the **Templates & Rules** page. 2. Select the **_File and Registry** template to open the Template Editor. ![_File and Registry selected under the 'Templates & Rules' tab.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403195445905mceclip11.png) 3. Select **Add >** **Deploy Files**. Click **OK**. **![In 'Sub-Task Chooser' window, 'Deploy Files' is selected.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403231936145mceclip3.png)** 4. Click on the ***libcuepux.so*** file and select **Add from local**. !['libcuepux.so' is selected and the 'Add from local' button is highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403231914257mceclip1.png) 5. Edit the **Path On Device** to set **/tmp/** as the device path. Click **OK**. ![Deploy files dialog box showing file name and path on device](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsDeploy.png) 6. Add another **Script** subtask. 7. In the Script Editor, enter the following shell script and click **OK**. ```plaintext echo "Starting RemoteDX script" echo "Setting libcuepux.so file permissions" chmod 775 /tmp/libcuepux.so echo "Copy libcuepux.so to rdpvcbridge" cp /tmp/libcuepux.so /usr/lib/vmware/rdpvcbridge/. ``` ![script sub-task window showing the script text provided above in 'Content' field with OK button selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/RemoteClientsScriptSubT.png) ## HP ThinPro deployment for Windows environments To perform the deployment on machines running a Windows environment, download the Windows installer file from [https://downloads.controlup.com/RemoteDX/vmware/windows/curdx_windows_vmware.exe.](https://downloads.controlup.com/RemoteDX/vmware/windows/curdx_windows_vmware.exe) 1. In the HPDM, go to the **Templates & Rules** page. 2. Select the **_File and Registry** template to open the Template Editor. ![_File and Registry is selected under the 'Templates & Rules' tab.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403195445905mceclip12.png) 3. Select **Add** > **Deploy Files.** Click **OK**.**![In the 'Sub-Task Chooser' window, 'Deploy Files' is selected.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403231936145mceclip31.png)** 4. Select the installer file and click **Add from local**. ![The file 'curdx_windows_vmware_0.513.exe' is selected.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403732372369mceclip2.png) 5. Enter the **Path On Device** where the file is saved on your machine. For example: C:\TEMP. !['Path On Device' is set to 'C:EMP'](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037383049132.jpg) 6. Create a .**cmd** script and name it. For example: **installRemotedx**. 7. Edit the script with the following code: ```plaintext curdx_windows_vmware.exe /VERYSILENT ``` ![Notepad file with the text 'curdx_windows_vmware.exe /VERYSILENT'](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4404327955857mceclip3.png) 8. Click **Add from local**, select the script, and click **Add from local** again. !['installRemotedx.cmd' file is selected, and the 'Add from local' button is highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037384148653.jpg) 9. Enter the **Path On Device** where the file is saved on your machine. For example: C:\TEMP. Click **OK**. !['Path On Device' is set to 'C:EMP'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037326762414.jpg) 10. Select **Add** > **Script** and then click **OK.** ![In the 'Sub-Task Chooser' window, 'Script' is selected.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403188483345mceclip21.png) 11. Enter the name of the **.cmd** script you created in step 6-7 and click **OK**. ![The content field is set to 'installRemotedx.cmd'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037327037615.jpg) 12. Select **Save as**, enter a name for the new template, and click **OK**. The template is added to the Task Templates list. ![New Template named 'RemoteDX'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403738528401mceclip4.png) 13. Click **Generate**. !['Package Description Editor - Files to Deploy. The cursor is hovering over the 'Generate' button.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403732803473mceclip5.png) 14. Click **_Template** **Sequence**. ![_Template Sequence selected under the 'Templates & Rules' tab.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037328585136.jpg) 15. Click **Add**. ![Template Editor window. The 'Add' button is highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037330231217.jpg) 16. Select **Settings >** **_Write Filter Settings** and click **OK**. ![Template Chooser window. Category is set to 'Settings' and Tempalte is set to '_Write Filter Settings'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037387686578.jpg) 17. Select **Disable** and click **OK**. !['Write filter settings' is set to 'Disable'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/44037389752499.jpg) 18. Click **Add**. !['Add' button is highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440373902235310.jpg) 19. Select **File and Registry** and the template you created, and click **OK**. !['Template Chooser' window. Category is set to 'File and Registry'. Template is set to 'RemoteDx'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386019380911.jpg) 20. Click **OK**. !['OK' button highlighted in the 'File and Registry' window.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386005416113.jpg) 21. Click **Add**. !['Add' button highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386012993714.jpg) 22. Select **Settings** > **_Write Filter Settings** and click **OK**. !['Template Chooser' window. Category is set to 'Settings'. Template is set to '_Write Filter Settings'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386006081715.jpg) 23. Verify **Enable HPWM** is checked and click **OK**. !['Write filter settings' is set to 'Enable HPWM (by HP Write Manager)'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386825947316.jpg) 24. Click **Save as**. !['Save as' button highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386012776117.jpg) 25. Enter a name for the sequence template and click **OK**. ![New template is named 'RemoteDX - Sequence'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386829480118.jpg) 26. Click **Generate**. !['Generate' button is highlighted in the 'Package Description Editor - Files to Deploy' window.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386019470519.jpg) 27. Click **Manage Devices**. !['Manage Devices' tab is highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386010574520.jpg) 28. Right click the relevant device and select **Send Task**. ![Right-click action menu on a device. The action 'Send Task' is highlighted.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386010702521.jpg) 29. Select **Template Sequence** and the template you created, and click **Next**. !['Template Chooser' window. Catgory is set to 'Template Sequence' and Template is set to 'RemoteDX - Sequence'.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386011201722.jpg) 30. Click **OK** to finish and the monitoring can begin once the client device is connected to your environment. !['OK' button highlighted in the 'Task Editor' window.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/440386012328123.jpg)