---
title: "Insights On-Premises Forwarder Installation"
slug: "insights-on-premises-forwarder-installation"
updated: 2025-08-20T08:43:44Z
published: 2025-08-20T08:43:44Z
canonical: "support.controlup.com/insights-on-premises-forwarder-installation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Insights On-Premises Forwarder Installation

## Introduction

The Insights On-Premises (IOP) Forwarder is a lightweight application that collects and forwards data from a dedicated folder to an indexer residing on the IOP server. The data, also called [activity files](/v1/docs/activity-files), is stored in a folder that you defined during the [installation of the ControlUp On-Premises server](/v1/docs/controlup-on-premises-server-installation).

## Installation Files

Installation files for all on-premises components are provided by our support team. Contact us at [support@controlup.com](mailto:support@controlup.com).

## Installation Path

- If you use a local directory on the monitor machine, install the IOP Forwarder **on each monitor machine**.
- If you use a network share on which the activity files are stored, then you need to install the IOP Forwarder **on the machine where the network folder resides**.

## Prerequisites

- A Windows Server machine with the ControlUp Monitor installed
- An IOP server that retrieves the activity files from the IOP Forwarder.

## Installation Guide

In this section, we show you how to install the IOP Forwarder on a monitor machine. If you use a [monitor cluster](/v1/docs/introduction-to-controlup-monitor-clusters-in-v8), **perform these steps on each monitor machine** separately.

1. Run the **iop_forwarder[versionNumber].msi**
2. Provide the installation path and click **Next** ![select installation folder screen](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403673047953Pic2.jpg)
3. From the IOP architecture screen, select your [IOP deployment type](https://support.controlup.com/v1/docs/en/insights-on-premises-prerequisites?highlight=standalone#recommended-installation-types-based-on-sessions). ![controlup forwarder setup screen with standalone selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403666738449Pic3.jpg)
4. From the forwarder configuration screen, provide the folder path of the activity files and the IP/DNS of the IOP server. Click **Next**.

Important

The Activity Files path must match the configured activity files folder in the COP configuration.

![controlup forwarder setup screen showing Activity Files path](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/4403666771089Pic4.jpg)
5. Click **Install** to run the installation.