Known Issues

Introduction The cuAgentHelper is a helper process that runs inside a published app session. This process is related to our Active Application feature. When the ControlUp Agent is running on a Citrix machine and the Active Application feat...

Problem A corrupt monitor chain might be the cause that you don't see historical data in Insights or Solve. If this is the case, follow the instructions below to receive historical data again. Make sure to restart all monitor services before ...