---
title: "Synthetic Monitoring Subscription"
slug: "license-information"
tags: ["Synthetic Monitoring"]
updated: 2026-10-17T18:55:43Z
published: 2026-10-17T18:55:43Z
canonical: "support.controlup.com/license-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Synthetic Monitoring Subscription

## View Your License and Credit Usage

To see your license details, go to **Settings > Subscription**. The **Subscription** page shows your active product licenses, start and end dates, status, and product usage data.

**Note for MSPs**: if you use a Tenant Manager account to manage tenant licenses at the account level, these licenses don’t appear on the **Subscription** page in Settings. They are managed from the Tenant Manager subscription.

![Settings Subscription page](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Settings%20Subscription%20page%281%29.png)

For more information on subscription, see [Subscription Overview](/v1/docs/what-is-the-new-subscription-feature).

### Use Credits to Create Scouts

To create a scout, you need to use credits. Each scout consumes a specific number of credits, based on its type:

| Scout Type | Credits |
| --- | --- |
| EUC | 1000 |
| Infrastructure | 200 |
| Application | 1000 |

You can run a **Infrastructure** or **Application** scout from multiple **Hives**. Each Hive uses the same number of credits as if you created a unique scout for it. **For example**, an Infrastructure scout running from 3 Hives uses 600 credits (3x200).

If you disable or delete a Scout, its credits return to your account.

> [!NOTE]
> Need more credits?
> 
> To upgrade your license and add more credits, [contact our Sales team](https://www.controlup.com/schedule-a-demo/).

**Note**: If you can't locate your key, contact [ControlUp Support](https://www.controlup.com/submit-a-ticket/).

## Licensing Requirements

The Scout types available in Synthetic Monitoring depend on your ControlUp license. For more information about licensing options, see the [Pricing](https://www.controlup.com/pricing/) page.

| License | Available Scout Types |
| --- | --- |
| ControlUp ONE | All Scout types |
| ControlUp for Desktops Advanced | Infrastructure and Application Scouts |
| ControlUp for VDI Advanced | EUC and Infrastructure Scouts |