---
title: "Locations where the ControlUp service account is used in ControlUp On-Premises configurations."
slug: "locations-where-the-controlup-service-account-is-used-in-controlup-on-premises-configurations"
updated: 2024-03-17T14:56:50Z
published: 2024-03-17T14:56:50Z
canonical: "support.controlup.com/locations-where-the-controlup-service-account-is-used-in-controlup-on-premises-configurations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Locations where the ControlUp service account is used in ControlUp On-Premises configurations.

**Location: On-Premises Server** – Configured during On-Premises Server installation process.

- IIS Application Pool services
  - 7_WS.Pool
  - ConfigurationPool
  - HandshakePool
  - IncidentsReporterPool
  - IncidentsViewerPool
  - MasterPool
  - SBAPool
  - UploaderPool
- ControlUp-LDS service
- ControlUp Incidents service

**Location: Monitor Settings** – Configured during Monitor deployment process.

- Go to Monitor Settings, highlight the Monitor you want to update, and click “Settings…”

**Location: SQL Server** – Configured during On-Premises Server installation process.

- The account MUST have dbo owner permissions to the ControlUpDB.