---
title: "Maintenance Windows"
slug: "maintenance-window"
updated: 2026-05-06T00:47:28Z
published: 2026-05-06T00:47:28Z
canonical: "support.controlup.com/maintenance-window"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Maintenance Windows

You can set up a maintenance window if you have scheduled maintenance and don't want to receive false alerts from your Scouts. There are two types of maintenance windows:

- A **Scouts maintenance window** disables Scouts. During the maintenance window, all selected Scouts do not run any tests.
- A **Custom Hives maintenance window** disables all Scouts running from specific Custom Hives. During the maintenance window, Scouts stop running from the selected hives.

You can view and create maintenance windows in the configuration **Maintenance Windows** tab: ![Maintenance Windows tab](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-DE5LJ76A.png)

## Create a Scout Maintenance Window

During a Scout maintenance window, all selected Scouts do not run any tests. You will not receive alerts from these Scouts during maintenance.

**To create a Scout maintenance window:**

1. In Synthetic Monitoring, go to **Configuration > Maintenance Windows > Add Maintenance Window**. ![Configuration - Add Maintenance Windows](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Configuration%20-%20Maintenance%20Windows.png)
2. Select **Scouts**. ![Select Scouts in Maintenance Window](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Scouts%20Maintenance%20Window.png)

1. Enter a **Name** for the maintenance window.
2. Set whether you want the maintenance window to be **Enabled** when you save it. If the maintenance window is not enabled, it will not activate, even at it's scheduled start time.
3. Select the **Recurrence** for the maintenance window from the following options:
  - **Custom** lets you to specify a **Start Date**, **Start Time**, and **Duration** for the maintenance window. Note that the start date and time is based on your local time zone. Confirm your local time zone is correct underneath the **Start Time** selection box.
  - **Weekly** lets you select one or more days of the week for the maintenance window to activate. The maintenance window activates on the same days of the week for as long as the schedule is active. The weekly schedule begins at the **Start Date** you enter. On the selected days, the maintenance window activates on the **Start Time** for the specified **Duration**. Note that the start time is based on your local time zone. Confirm your local time zone is correct underneath the **Start Time** selection box. You can choose when the you want the schedule to **End**.
  - **Monthly** lets you set a day of the month for the maintenance window to activate. The maintenance window activates on the same day of each month for as long as the schedule is active. Enter a **Start Date** for the schedule. The maintenance window will activate on the **Day of the month** you select, at the **Start Time** you select, for the specified **Duration**. You can choose when you want the schedule to **End**.
4. Select which Scouts you want to disable during the maintenance window by clicking the checkboxes next to their name.

![Select scouts to disable](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Maintenance7.png)
5. Click **Save**.

## Create a Custom Hive Maintenance Window

During a Custom Hive maintenance window, all Scouts stop running from the selected Hives.

**To create a Custom Hive maintenance window:**

1. In Synthetic Monitoring, go to **Configuration > Maintenance Windows > Add Maintenance Window**. ![Add maintenance window](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Add%20m.%20window.png)

1. Select **Custom Hives**.
2. Enter a **Name** for the maintenance window. ![Add custom hive name](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/Add%20custom%20hive%20name.png)

1. Set whether you want the maintenance window to be **Enabled** when you save it. If the maintenance window is not enabled, it will not activate, even at it's scheduled start time.
2. Enter a **Start Date**, **Start Time**, and **Duration** for the maintenance window. Note that the start date and time is based on your local time zone. Confirm your local time zone is correct underneath the **Start Time** selection.
3. Select which Custom Hives the maintenance window applies to by clicking the checkboxes next to their name. You will not receive alerts if Scouts from these Hives stop running during maintenance.

![Select custom hive to disable](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/SelectCustomHivesForWindow.png)
4. Click **Save**.

## Manage Your Maintenance Windows

The **Maintenance Windows** settings tab shows your configured maintenance windows.

![Manage Maintenance Windows](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/MaintenanceWindowsList.png)

Click the three dots menu to see the available actions. You can:

- **Enable/Disable** a maintenance window. If a maintenance window is disabled, it will not activate, even at it's scheduled time.
- **Edit** a maintenance window if you need to change it's configuration.
- **Delete** a maintenance window.

![Delete Maintenance Windows](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/MaintenanceWindowActions.png)

## See When a Maintenance Window is Active

In your list of Scouts or Hives, you can see when a maintenance window is active. A blue icon next to the Scout or Hive name appears to let you know the Scout or Hive is under maintenance.

![Delete Maintenance Windows](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/ScoutUnderMaintenance.png)
