---
title: "Missing ICMP access to the target computer"
slug: "missing-icmp-access-to-the-target-computer"
updated: 2024-03-17T14:56:44Z
published: 2024-03-17T14:56:44Z
canonical: "support.controlup.com/missing-icmp-access-to-the-target-computer"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Missing ICMP access to the target computer

## Relevant ControlUp Agent Error Messages
Ping test: Communication failed. Error code: TIMED OUT


## Suggested Solution
If you have ping disabled in your environment you can disable the ping test. Go to Settings -> Agent and uncheck the “Check if computer answers a ping before deploying agent” checkbox in order to bypass this step of the agent deployment.