Using the DEX Web Application

Let's get you started with ControlUp's new DEX platform. You can access the new DEX platform if you are a brand new user, and you don't have an existing ControlUp organization. Create a User Account and Organization Go to app.controlup.com ...

ControlUp's DEX management application has 5 main sections: Devices Unified Communications and Collaboration (UC&C) User Sentiment Synthetic Monitoring VDI Configuration You can access settings relevant to the section you are curre...

Add users to your DEX environment in app.controlup.com and control their level of access.  To perform user management, you need the Manage Users permission. To set roles and permissions, you need the Manage Roles permission. If you created ...

Ask us for help! If you want assistance with upgrading your organization, contact ControlUp Support or your Customer Success Manager. Video walkthrough Click here to watch a video that walks you through the upgrade process. If you curren...

This article covers how to access the audit logs in app.controlup.com. There are three different audit logs: The DEX platform Audit Log contains events related to user access and access control changes in the DEX platform (app.controlup.com). The...

You can create more than one ControlUp organization with the same email domain.  Select Which Organization to Access If there is more than one organization associated with your email domain, then you can select which organization to access after y...