Remote DX Support Matrix
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    Remote DX Support Matrix

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    Article Summary

    Monitor remote client devices for the following systems and versions when they are logged into your virtual network.

    Visit our Download Center to download the latest version of the plug-ins.

    For details on the deployment instructions for each operating system, click the relevant links below.

    Operating SystemVMware Horizon ClientCitrix ReceiverMicrosoft AVD
    Windows
    (Windows IoT is not supported)

    Version 10 & above - 64 bit

    Version 10 & above - 32 and 64 bit

    Versions 11, 10, 8.1, 8, 7 - 64 bit
    macOS
    Version 10.13.6 & above

     x
    HP ThinPro
    Version 7.2 & above
     
    HP ThinPro on VMware article

    HP ThinPro on Citrix article
    x
    IGEL
    Version 11.x & above

    IGEL on VMware article

    IGEL on Citrix article
    x
    Dell Wyse ThinOS
    Version 2211 (9.3.3099) & above
    ✓*✓*x
    10ZiG

    Distributed via 10ZiG manager version 16.3.33 & above

    ✓*✓*x
    Stratodesk NoTouch

    Version 3.4.195 & above

    ✓*✓*x
    Unicon eLux

    eLux RP OS version 6 and above

    x

    x

    * These plug-ins have not been fully tested by the ControlUp team and may not be as stable as our fully supported Remote DX integrations. This means that our support team can't commit to standard resolution times if any issues arise needing their attention.

    10ZiG and Stratodesk
    There is currently no documentation for the deployment of these plug-ins. You can use the Edge DX integration to monitor Stratodesk and 10ZiG devices.

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