---
title: "Security warning pops up when opening Real-Time Console"
slug: "security-warning-pops-up-when-opening-real-time-console"
updated: 2025-09-07T10:13:51Z
published: 2025-09-07T10:13:51Z
canonical: "support.controlup.com/security-warning-pops-up-when-opening-real-time-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Security warning pops up when opening Real-Time Console

## Issue
When running the signed version of the Real-Time DX Console, a security warning is displayed. 
![open file - security warning](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-BNSYS0PK.png){height="" width=""}

## Solution
The Real-Time DX Console requires a valid DigiCert Trusted Root G4 certificate to be installed on the machine. 
![Digital Signature details popup showing invalid certificate](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-P6A7Y33Y.png){height="" width=""}

There are two solutions to solve this problem:

* Perform the latest Windows updates on your machine. The latest Windows updates automatically installs the DigiCert certificate on the machine.  
* Install the certificate manually by right-clicking the **ControlUpConsole.exe > Digital Signatures > View Certificate > Install Certificate**. 
![Digital Signature details popup showing valid certificate](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-POQKI6JL.png){height="" width=""}