---
title: "Send a Message to a Device"
slug: "send-a-message-to-a-device"
updated: 2025-05-28T16:38:20Z
published: 2025-05-28T16:38:20Z
canonical: "support.controlup.com/send-a-message-to-a-device"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Messages

You can use ControlUp to send messages to your end users.

## Permissions

To send a message to devices, you must have the permission **Send Message**.

          Limit permission scope to certain devices

          

You can set the scope of a permission so that it applies only to certain devices. For example, you can give a user permission to perform an action (such as remote control) only on devices used by the Finance department. [Learn more](/tim-reorg/docs/dex-platform-account-permissions).

## Send a message

To send a message to a device:

1. Open the Actions menu for a device and select **Send Message**. Note that you can also send a message to multiple devices at the same time. [Learn how to perform an action on multiple devices](https://support.controlup.com/tim-reorg/docs/perform-actions-on-devices#perform-actions-on-multiple-devices). ![Send Message action located under the Assist category when performing an action on a device.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/start%20send%20message.png)
2. Select which users on the device you want to send the message to. ![Send message screen highlighting the option to select the users on the device.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/select%20users%20for%20send%20messagfe.png)
3. Enter the message you want to send and click **Send Message**. ![An example showing a test message being sent to all users on the device.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/send%20message%20button.png)

The message is displayed to the end user in a notification window:

![Popup window displaying the message to the end user.](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/message%20popup%20window.png)

## Auditing

When you send a message to a device, the following details are stored in the ControlUp Audit Log and System Events log:

- Who sent the message.
- What devices the message was sent to.
- The content of the message.