Available Actions
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    Available Actions

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    Article summary

    One of ControlUp's most powerful features is the ability to run actions on a remote machine, session, process, etc. in our web UI and in the Real-Time Console. Before reading this article listing the different actions available, see Getting Started with Web UI Actions.

    Scripts in draft

    The web UI only shows published scripts. Scripts in draft mode can not be run from the web UI.

    Action Context Menu

    Right-click a virtual machine, user session, or process to open the context menu for web UI Actions which consists of the search box (1) and the different categories (2).

    Built-in actions

    Action NameShort DescriptionRun onCategory
    Analyze drive contents with WinDirStatRuns WinDirStat (https://windirstat.net/) to analyze the usage of a driveMachineSystem Health
    Analyze GPO Extensions Load TimeShows how long each "Group Policy Client Side Extension" took to completeSessionGroup Policy
    Analyze HDX BandwidthMeasures the bandwidth of a given active HDX sessionSessionNetwork Analysis
    Analyze High Latency IssuesInitiates a trace route command from the VDI machine to the client deviceSessionNetwork Analysis
    Analyze Logon DurationGets a detailed overview of the most recent logon process for a specific userSessionUser Environment
    Calculate User Profile SizeCalculates and displays the size of the user profile directory and any subfoldersSessionUser Environment
    Clean User Temp folderDeletes all files and folders in user TEMP folder.SessionUser Environment
    Clean Windows system driveCleans up a disk by deleting the content of directories which are known to accumulate large amounts of useless dataMachineSystem Health
    Cleanup Windows Update clientClears the BITS queued jobs, clears the software distribution folder and clears SUSClient IDMachineSystem Health
    Disable Delivery Group
    Disables the Delivery Group
    CVAD Management
    Disable Drain Mode
    Disables the Drain Mode
    AVD Management
    Disable GatewayDisables the GatewayGatewaysNetScaler Management
    Disable Horizon Farm
    Disables the Horizon FarmFolders
    Horizon Management
    Disable Horizon Pool    
    Disables the Horizon Pool    
    Horizon Management
    Disable Horizon Pool/Farm Provisioning
    Disables the Horizon Pool and the provisioning of the Farm
    Horizon Management
    Disable Load BalancerDisables Load BalancerLoad BalancersNetScaler Management
    Disable RDS Server
    Disables the RDS Server 
    Horizon Management
    Disconnect SessionDisconnects a sessionSessionSession Management
    Display DLLs loaded by processFor every selected process, displays the list of DLLs currently loadedProcessProcess Management
    Enable Delivery Group
    Enables Delivery Group    
    CVAD Management
    Enable / Disable Maintenance ModeSets a host machine into maintenance mode, or out of maintenance modeHostHost Management
    Enable / Disable Connection ServerEnables or disables Horizon Connection ServerMachineHorizon Management
    Enable Drain Mode
    Enables drain mode    

    AVD Management

    Enable GatewayEnables GatewayGatewaysNetScaler Management
    Enable Horizon Farm
    Enables the Horizon Farm
    Horizon Management
    Enable Horizon Pool
    Enables the Horizon Pool
    Horizon Management
    Enable Horizon Pool/Farm Provisioning
    Enables the Horizon Pool and the provisioning of the Farm
    Horizon Management
    Enable Load BalancerSets a host machine into maintenance mode, or out of maintenance modeLoadBalancersNetScaler Management
    Enable Maintenance Mode
    Enables maintenance mode    
    CVAD Management
    Enable RDS Server
    Enables the RDS Server    
    Horizon Management
    End ProcessTerminates the selected process gracefullyProcessProcesses Management
    Find Folder Redirection ErrorsLooks for folder redirection errors (Event ID 502) that occurred on the selected machine within the last 30 daysMachineSystem Health
    Force Power Off VMForcefully powers off the virtual machineMachinePower Management
    Force Reset VMForcefully resets the virtual machineMachinePower Management
    FSLogix Log ParserParses the Profile log for FSLogix event for a specific user and displays the resultsSessionUser Environment
    Get Citrix MCS RAM / Disk Cache Usagedetailed information on the cache usage on Citrix XenDesktop 7.9 and aboveMachineCVAD Management
    Get PVS Write Cache SizeOutputs the amount of PVS RAM cache in useMachineCVAD Management
    Get User AD Group MembershipGets a user's Active Directory groupsSession / AccountUser Environment
    Get user's SIDGets the user SID for the current usernameSessionUser Environment
    HDX Connectivity HealthInitiates an HDX connection against one or more CVAD servers to check the server healthMachineSystem Health
    ICA Session RoundTripTimeRuns for 20 seconds and measures (once every 2 seconds) the ICA RTT and network latency of the relevant sessionSessionNetwork Analysis
    Identify associated Windows servicesShows the service under which the selected process is runningProcessProcesses Management
    IE: URL for specific PIDShows the URL for a given IE processProcessProcess Management
    IE: URLsRetrieves process IDs and the URLs associated with themSessionUser Environment
    Import Registry
    Imports a .reg file to the registry of the managed machine in the selected user session.
    Session Management
    Kill Policy
    Kills the selected policy(es)
    Session Management
    Kill ProcessKills the selected process(es)ProcessProcesses Management
    Kill Process by Force (PSKILL)Runs pskill.exe to kill the processProcessProcess Management
    Launch Event ViewerOpen the Microsoft event viewerMachineSystem Health
    List Computer GPOsList group policy objectsMachineGroup Policy
    List redirected user foldersEnumerates all user shell folders redirected to a non-default location outside the user profileSessionUser Environment
    List User GPOsList every "User Group Policy" applied based on the records inside the "Operational" log under "Microsoft-Windows-GroupPolicySessionGroup Policy
    List User's Mapped Network DrivesReport the drive letter and UNC path of the user's mapped drivesSessionUser Environment
    List User's PrintersDisplay all of the printers in a user session, and note the default printerSessionUser Environment
    Log off SessionLogs off the selected user sessionSessionSession Management
    Power On VMPowers on the VMMachinePower Management
    Power off (stop) for Azure machines
    Powers off the Azure machines

    Cloud Management

    Process CPU Usage LimitFinds threads over consuming CPU in the selected process and reduces their average CPU consumptionProcessProcess Management
    RDP to MachineOpens a RDP connectionMachineSession Management
    RDS Drain SessionsPuts RDS hosts into maintenance mode using the chglogon commandMachineSystem Health
    Reapply Azure Machine
    Reapplies the Azure machine    
    Cloud Management
    Reapply Group Policy
    Reapplies the session group policy
    Group Policy
    Reboot MachineReboots the machineMachinePower Management
    Rebuild Performance CountersRebuilds Windows performance counters by running lodctr.exe /RMachineSystem Health
    Refresh Machine Group PolicyRefreshes the machine group policy using the command 'gpupdate.exe /target:ComputerMachineGroup Policy
    Restart for Azure machines
    Restarts the Azure machines
    Cloud Management
    Restart GuestRestarts the guest OSMachinePower Management
    Run procmon and sample file accessRuns for a selected process and you can see which files are most frequently accessedProcessProcess Management
    Schedule rebootSchedules a reboot for a number of minutes/hours in the futureMachinePower Management
    Screenshot with user approval
    Screenshots with user approval required   Session/Process  
    Session Management
    Screenshot with user notification
    Screenshots with user notification
    Session Management
    Send MessageSends a message to user session/sMachine/SessionSession Management
    Set Process AffinitySets which processors are allowed to run the selected process.ProcessProcess Management
    Set Process PrioritySets the base priority of the selected processProcessProcess Management
    Shadow session using RDPLeverages MSTSC.exe for shadow and remote control of sessionsSessionSession Management
    Show AD user and manager detailsDisplays a user's name, company, title, office, office phone number, mobile phone number and e-mail address if they exist in ADSessionUser Environment
    Show All GPO ResultsRuns gpresult for a specific user on a specific computerSessionGroup Policy
    Show frequent error eventsShows all error events from all event logs on the selected machineMachineSystem Health
    Show GPO logon scriptsRuns gpresult for the selected user to get a list of scripts that ran at logonSessionGroup Policy
    Show HDX Adaptive Transport protocolShows the current status of the active HDX sessionsSessionNetwork Analysis
    Show modules loaded by processShows details for all modules in use by the chosen process including version, timestamps, size and signing information, grouped by the containing folderProcessProcess Management
    Show network connections established in sessionShows established network connections for all processes in a selected user session sorted on the most connectionsSessionNetwork Analysis
    Show or delete local user profilesFinds and optionally deletes local user profilesMachineSystem Health
    Show page file informationShows configuration for all page files including the path, current and peak usageMachineSystem Health
    Show process network connectionsShows established network connections for a process sorted on the most connectionsProcessProcess Management
    Show top network destinations by traffic volume (session)Captures and analyzes network traffic sent for all processes in the specified session in a specified time period,SessionNetwork Analysis
    Show window titlesDisplays the titles of all visible windows running in the user sessionSessionUser Environment
    Shutdown GuestShuts down the guest OSMachinePower Management
    Shutdown MachineShuts down the machineMachinePower Management
    Start for Azure machines
    Starts the Azure machines    

    Cloud Management

    Stop (Deallocate) VM for Azure machines
    Stops the VM for Azure machines    
    Cloud Management
    Take screenshot with user approvalTakes a screenshot of a session only if the session user approvesSession/ProcessSession Management
    Take screenshot with user notificationTakes a screenshot of a session and notifies the session userSession/ProcessSession Management
    Take screenshot without notifying the userTakes a screenshot of a session without notifying the session userSession/ProcessSession Management
    Terminate processForcefully terminates a process using the built-in taskkill commandProcessProcess Management
    Trim Process Working SetsCompletely empties or trims a process' working sets to a specific sizeSessionUser Environment

    Running your own actions (SBAs)

    To perform your own custom action (script-based action), you must add and publish the action in the Real-Time Console. A user can run the action from the web UI if they have permission to run the script-based action in the security policy.

    Selected Actions Explained in Detail

    Some actions have prerequisites or are more complex and require additional explanation. Click on an action below to see more details about how to use it.

    Analyze High Latency Issues

    Using this action, you can identify high latency issues or lost packets from your host to the destination computer (client IP).

    Analyze Logon Duration

    Run the action on one or more user sessions and measure the time it took to log in. Our blog article provides more information about the script.

    Right-click a user session or select multiple user sessions > User Environment > Analyze Logon Duration. Don't change the input parameters and click OK.

    The following output is shown after the script has completed:

    To learn more about how the Analyze Logon Duration script action can help your organization, use our interactive use cases guide:


    Clean Windows system drive

    To learn more about how the Clean Windows System Drive script action can help your organization, use our interactive use cases guide:


    Launch Event Viewer

    This action downloads a VB script file to your local machine. Run this file to open the Event Viewer as a Management console snap-in.


    To use the Launch Event Viewer action, make sure you

    • Open TCP port 135 on the target machine. This port is used by the RPC endpoint mapper service.
    • Run the target machine in the same domain as the machine you run your browser.

    List Computer GPOs

    Runs the List Computer GPOs SBA that lists the current computer Group Policy Objects applied based on the records inside the "Operational" log under “Microsoft-Windows-GroupPolicy".


    RDP to Machine

    Opens a Remote Desktop session to the selected machine. User credentials used on the current local machine are used to connect to the remote machine. Depending on the browser configuration, a RDP shortcut is downloaded to the machine which you need to click manually to run the RDP session. Note that you can run the RDP to Machine action in the web UI even if it isn't enabled in the Security Policy pane in the Real-Time Console.


    • TCP port 3389 must be open from your local machine to the remote machine
    • Only LAN connections are supported


    Refresh Machine Group Policy

    Updates all policies that have been modified on the target machine by using the gpupdate command.

    Input Parameters

    The gpudate command can take three input parameters, each of which adds an argument.

    • Force. /force
    • Boot if required. /boot
    • Wait X seconds. /wait:X


    You can see how the gpupdate command was executed in the Event Viewer of the remote machine.


    Send Message

    You can send a message to one or more user sessions by either running the action on selected user session/s or machines. Running the action on a

    • User session sends a message to selected user session/s.
    • Machine sends a message to all user sessions.

    Input Parameters

    You can configure the message title, the content and an icon.

    • Title. Message Caption. Limited to 40 characters.
    • Message. Message content. Limited to 250 characters.
    • Icon. An icon displayed in the message. You can find more information on the different icons here.

    How it works

    Enter the input parameters and click OK to send the message to the user session/s.


    Screenshot Actions

    Disable Screenshot Actions
    You can control permissions for screenshot actions, like any other action, in your Console security policy. If you want to disable and hide screenshot actions in your ControlUp environment, contact ControlUp Support.

    These actions take a screenshot of the session and display the screenshot in the web UI. In the action output window, you can:

    • Copy the image
    • Refresh the screenshot to get an updated image
    • Download the image
    • Expand the window to get a better view of the screenshot

    You can select up to seven sessions or processes to take screenshots of each session and display them in the same window.SessionScreenshot

    Screenshot without notifying the user

    This action takes a session screenshot without notifying or requesting approval from the session user. You can perform this action on a user session or a process. The session user does not know when you perform this action.

    Screenshot with user notification

    This action takes a session screenshot and notifies the session user that a screenshot has been taken. The notification includes the web UI user who performed the action.

    Refreshing the screenshot to get an updated image sends another notification to the session user.

    Screenshot with user approval

    This action takes a session screenshot only if the session user approves a screenshot request. The request includes the web UI user who is making the request, and the session user can choose to approve or decline the request.

    Refreshing the screenshot to get an updated image sends another screenshot request to the session user.

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