---
title: "SOP Server Upgrade Guide: How to Upgrade Your On-Premises SOP Server"
slug: "solve-on-premises-upgrade"
description: "Learn how to upgrade your SOP server to the latest version with this step-by-step guide. "
updated: 2025-08-20T11:48:56Z
published: 2025-08-20T11:48:56Z
canonical: "support.controlup.com/solve-on-premises-upgrade"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Solve On-Premises Upgrade

This article is part of the [On-Premises Upgrade Guide](/v1/docs/on-premises-upgrade-guide) and shows you how to upgrade your SOP server. Follow the instructions in this article to upgrade your SOP server to the latest version. 

## SOP Server Upgrade
Upgrading your SOP server to the latest versions consists of different steps. First, you need to back up configuration data from your old SOP server and then you need to install a new SOP appliance with the same configuration as your old SOP server. 

### 1. Back Up Your SOP Configuration
To create a backup of the internal SOP database, click the **Backup** button under the **Configuration Backup & Restore** section in the SOP settings. This creates a *backup.tar* file that you can restore after you installed the new SOP server. 
![Configuration Backup & Restore section with Backup button selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-85DSFTHR.png){height="" width=""}

### 2. Back Up the SSL Certificate
If you're using custom SSL certificates, we recommend backing them up.
Click **Export Certificate** in the SOP menu. The certificates will be saved in a zip file.
![Configuration Backup & Restore section with Export Certificate button selected](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/image-3JZWKKZW.png){height="" width=""}

### 3. Stop the SOP server
Now that you backed up your configuration, power off your SOP server in vCenter.

### 4. Install a new SOP server
Once your SOP server is powered off, you can start installing a new SOP server. Refer to the [Solve On-Premises Installation guide](/v1/docs/solve-on-premises-installation) to learn more. During the OVA deployment, use the same network information or passwords as you used during the SOP server installation. 

### 5. Restore the configuration and SSL certificates
As soon as you have installed your new SOP server, import the configuration file that you backed up in [Step 1](/v1/docs/solve-on-premises-upgrade#1-back-up-your-configuration) and, if applicable, the SSL certificates that you backed up in [Step 2](/v1/docs/solve-on-premises-upgrade#2-back-the-ssl-certificate). You can restore those files in the corresponding sections in the SOP settings.
