System Requirements

SQL Server Prerequisites for On-Premises Installation

ControlUp On-premises uses Microsoft’s SQL Server to store and retrieve data, such as Script-based Actions, trigger incidents, or historical data for Insights On-Premises. During the installation of the On-premises server, you can choose between a L...

Updated on : 28 Apr 2022

On-premises Installation Prerequisites - Version 8.x

The number and size of the servers required is determined by your company's size and level of use of ControlUp. While some of these can be installed on the same machine (for example for POCs), the Insights On-premises server must be installed on a s...

Updated on : 22 Mar 2022

Insights On-premises Virtual Appliance-based Installation - Version 8.1 and Above

The Insights On-premises (IOP) component captures, indexes, and correlates real-time data in a searchable repository from which you can view a variety of dashboards, graphs, reports, alerts, etc. The following are prerequisites for an Insights serve...

Updated on : 11 Jan 2022

Insights On-premises Linux-based Installation - Version 8.1 and Above

The Insights on-premises (IOP) component captures, indexes, and correlates real-time data in a searchable repository from which you can view a variety of dashboards, graphs, reports, alerts, etc. Insights on-premises v8.2 contains significant impr...

Updated on : 09 Jan 2022

ControlUp Data Collector

A data collector is responsible for collecting metrics from external sources such as VMware vCenter, Citrix Delivery Controllers, XenServer Poolmasters, AHV Clusters, and NetScaler appliances. Data collectors increase the performance capabilities of...

Updated on : 09 Jan 2022

Proxy Information for ControlUp - Hybrid Cloud

When you use a proxy in your environment, make sure the ControlUp cloud configuration servers are whitelisted and open through your proxy. The following URLs and IP addresses should be available via https (443): US + Non-EU Customers DN...

Updated on : 11 May 2022

ControlUp Hybrid Cloud Implementation Requirements

The ControlUp hybrid cloud implementation is composed of three main components: ControlUp Real-Time Console (a.k.a Console) - the application that provides real-time monitoring and management of your virtual and physical environment. C...

Updated on : 21 Mar 2022

Managed Computers Requirements

What are Managed Machines? Whenever you want to monitor a machine with ControlUp, we use the term managed machine. You must install the ControlUp Agent on a Windows machine so that ControlUp can monitor that machine. For Linux machines, no Cont...

Updated on : 11 Jan 2022

Active Directory & DNS Requirements

Active Directory is a prerequisite for managing computers using ControlUp. If your network includes computers that are not joined to a domain, you will be able to connect to these computers using ControlUp’s Remote Desktop view while other actions w...

Updated on : 09 Jan 2022

Security Rights & Permissions

By default, local administrative privileges on all managed computers are required to connect to these computers using ControlUp. Every time you attempt to run a management action using ControlUp, your Windows credentials will be evaluated according ...

Updated on : 09 Jan 2022

Hypervisor Monitoring Requirements

Supported Hypervisor Platforms ControlUp supports VMware v4.x/5.x/6.x/7.x environments that are managed by vCenter. Standalone ESX/ESXi servers are not supported. ControlUp also supports Citrix XenServer v6.1 (with the Performance Monitoring Enhan...

Updated on : 11 Jan 2022

Licensing

Whenever you launch ControlUp, a license test is performed to determine the maximum number of concurrent user sessions that your current license permits you to manage using ControlUp. Your active license is determined during the login process by o...

Updated on : 09 Jan 2022

vSAN Prerequisites

ControlUp enhances your monitoring and troubleshooting toolset by monitoring of vSAN-based datastores. In VMware vSphere environments, vSANs are becoming more and more popular. ControlUp leverages vSAN's API to gather vSAN metadata and metrics, enab...

Updated on : 09 Jan 2022

ControlUp Builds: Digital Signatures

Digital Signatures are cryptographic hashes that are innately unique. Below, you can find a list of the latest installation files for our official builds. Hybrid Cloud Versions 8.6.0.192 File Name Hash (Algorithm) File Size C...

Updated on : 17 Mar 2022

Cloud Locations Used by ControlUp Products

The following article provides an overview of cloud endpoints used by our products. Real-Time DX (Hybrid Cloud) Host Name IP Cloud Service Cloud Service Region Service fe1.controlup.com fe3.controlup.com 52.31.169.19...

Updated on : 13 Apr 2022

Communication Ports Used By ControlUp: Hybrid Cloud

Outbound Connections Devices and servers used by ControlUp, providing configuration interface, data aggregration, upload and authorization validation for Solve access, and other services. This requires TCP 443 / SSL outbound connectivity to ...

Updated on : 12 May 2022

Communication Ports Used by ControlUp On-Premises Mode

From the On-premises Server/Application Destination Type Port Protocol Details SQL Instance TCP 1433 ms-sql-s Application to SQL communication From the Console Destination Type Port Protocol Details Citrix Xe...

Updated on : 02 May 2022

Communication Ports Used By ControlUp: Hybrid Cloud (EU Customers)

Outbound Connections Devices and servers used by ControlUp, providing configuration interface, data aggregration, upload and authorization validation for Solve access, and other services. This requires TCP 443 / SSL outbound connectivity to ...

Updated on : 11 May 2022