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System Requirements
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System Requirements

19 Articles in this category
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SQL Server Prerequisites for On-Premises Installation

ControlUp On-premises uses Microsoft’s SQL Server to store and retrieve data, such as Script-based Actions, trigger incidents, or historical data for Insights On-Premises. During the installation of the On-premises server, you can choose between a L...

On-premises Installation Prerequisites - Version 8.x

The number and size of the servers that required to install ControlUp On-premises (COP) components depend on the size of your environment you want to monitor with ControlUp and the level of usage of ControlUp. COP Components The following compon...

Insights On-premises Virtual Appliance-based Installation - Version 8.1 and Above

The Insights On-premises (IOP) component captures, indexes, and correlates real-time data in a searchable repository from which you can view a variety of dashboards, graphs, reports, alerts, etc. The following are prerequisites for an Insights serve...

Insights On-premises Linux-based Installation - Version 8.1 and Above

The Insights on-premises (IOP) component captures, indexes, and correlates real-time data in a searchable repository from which you can view a variety of dashboards, graphs, reports, alerts, etc. Insights on-premises v8.2 contains significant impr...

ControlUp Data Collector

A data collector is responsible for collecting metrics from external sources such as VMware vCenter, Citrix Delivery Controllers, XenServer Poolmasters, AHV Clusters, and NetScaler appliances. Data collectors increase the performance capabilities of...

Proxy Information for ControlUp - Hybrid Cloud

When you use a proxy in your environment, make sure the ControlUp cloud configuration servers are whitelisted and open through your proxy. The following URLs should be available via https (443): US + Non-EU Customers DNS Purpose ...

ControlUp Hybrid Cloud Implementation Requirements

The ControlUp hybrid cloud implementation is composed of three main components: ControlUp Real-Time Console (a.k.a Console) - the application that provides real-time monitoring and management of your virtual and physical environment. C...

Managed Computers Requirements

What are Managed Machines? Whenever you want to monitor a machine with ControlUp, we use the term managed machine. You must install the ControlUp Agent on a Windows machine so that ControlUp can monitor that machine. For Linux machines, no Cont...

Active Directory & DNS Requirements

Active Directory is a prerequisite for managing computers using ControlUp. If your network includes computers that are not joined to a domain, you will be able to connect to these computers using ControlUp’s Remote Desktop view while other actions w...

Security Rights & Permissions

By default, local administrative privileges on all managed computers are required to connect to these computers using ControlUp. Every time you attempt to run a management action using ControlUp, your Windows credentials will be evaluated according ...

Hypervisor Monitoring Requirements

Supported Hypervisor Platforms ControlUp supports VMware v4.x/5.x/6.x/7.x environments that are managed by vCenter. Standalone ESX/ESXi servers are not supported. ControlUp also supports Citrix XenServer v6.1 (with the Performance Monitoring Enhan...

Licensing

Whenever you launch ControlUp, a license test is performed to determine the maximum number of concurrent user sessions that your current license permits you to manage using ControlUp. Your active license is determined during the login process by o...

vSAN Prerequisites

ControlUp enhances your monitoring and troubleshooting toolset by monitoring of vSAN-based datastores. In VMware vSphere environments, vSANs are becoming more and more popular. ControlUp leverages vSAN's API to gather vSAN metadata and metrics, enab...

ControlUp Builds: Digital Signatures

Digital Signatures are cryptographic hashes that are innately unique. Below, you can find a list of the latest installation files for our official builds. Hybrid Cloud Versions 8.6.0.192 File Name Hash (Algorithm) File Size C...

Cloud Locations Used by ControlUp Products

The following article provides an overview of cloud endpoints used by our products. Real-Time DX (Hybrid Cloud) Host Name IP Cloud Service Cloud Service Region Service fe1.controlup.com fe3.controlup.com 52.31.169.19...

Communication Ports Used By ControlUp: Hybrid Cloud

Outbound Connections Devices and servers used by ControlUp, providing configuration interface, data aggregration, upload and authorization validation for Solve access, and other services. This requires TCP 443 / SSL outbound connectivity to ...

Communication Ports Used by ControlUp On-Premises Mode

From the On-premises Server/Application Destination Type Port Protocol Details SQL Instance TCP 1433 ms-sql-s Application to SQL communication From the Console Destination Type Port Protocol Details Citrix Xe...

Communication Ports Used By ControlUp: Hybrid Cloud (EU Customers)

Outbound Connections Devices and servers used by ControlUp, providing configuration interface, data aggregration, upload and authorization validation for Solve access, and other services. This requires TCP 443 / SSL outbound connectivity to ...

User Permissions in ControlUp

Required User Permissions for ControlUp Service Accounts Monitor Service Account This account must have the "Allow log on locally" user right and not part of the "Deny log on locally" user right. Optionally, this account requires local administ...