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Here are our most asked support questions. Maybe this will help you?
  • How do I upgrade my existing organization to the DEX platform at app.controlup.com?
  • How do I set up SSO to access app.controlup.com?
  • Am I on the latest version of Real-Time?
  • Why are my Real-Time triggers not firing?
  • Why are my monitors/agents/data collectors offline?
  • What should I do before deploying an Edge DX agent?
  • CHAT WITH AN AGENT?