---
title: "Top Windows Errors Report  - Missing Data"
slug: "top-windows-errors-report-missing-data"
updated: 2025-09-08T12:32:39Z
published: 2025-09-08T12:32:39Z
canonical: "support.controlup.com/top-windows-errors-report-missing-data"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Top Windows Errors Report  - Missing Data

If you are using our Hybrid Cloud product, see the [VDI & DaaS reports](https://support.controlup.com/docs/historical-reports) category for details on this report.

**Top Windows Errors** report is a monthly report which shows the most common Windows errors in your organization.  

![Top Windows Errors report](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/360002284878mceclip0.png)

In case you see a gap in data or the report is empty, check the following settings:

1. Go in the Real-Time DX Console to Settings -> Events Pane Settings
2. Make sure the option "Collect Error Events" is checked  

![Collect Error Events checkbox checked](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/1150021376292017-03-131007.png)
3. Go to **Settings >**	  **Triggers Settings**.
4. Make sure that both, **Errors in Application log**	  and **Errors in System log**	  triggers are enabled.  

![Triggers Settings pane displaying Errors in Application log and Errors in System log triggers](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/1150021376092017-03-131007001.png)
5. To verify the data is collected, you can go to the Incidents Pane and verify that Windows Errors incidents are being collected successfully.  

![Incidents Pane](https://cdn.document360.io/098100b7-b9da-4bea-b4b9-017140ab863e/Images/Documentation/1150021375892017-03-131007002.png)

Without those settings enabled, the report will be empty.