Users & Permissions

There are multiple ways to add users to ControlUp: If you use SAML, an account is automatically provisioned when a new user signs in to ControlUp with SSO. The user account is assigned the default user role for provisioned accounts . If you con...

VDI & DaaS permissions If you use ControlUp for VDI & DaaS, permissions in your VDI & DaaS environment are controlled separately from other ControlUp products. To learn how to set VDI & DaaS permissions, see...

Access Control Employees Device Permissions Sentiment Media Library Unified Communications and Collaboration VDI & DaaS Synthetic Monitoring API keys VDI & DaaS APIs In app.controlup.com, there is a permission cate...

You can create an account and sign into your DEX environment using: Entra ID Google  Email address and password SAML SSO Set global allowed login methods You can control which login methods are available for your organization if you...

Note To sign in with Entra ID, make sure that Sign-in with Entra ID  is enabled as a login method in your organization. To sign in with Entra ID, you need to configure Entra ID to allow users to consent to the required permissions. ...

Use IP restrictions to limit access to your ControlUp organization based on a user's public IP address. If IP restrictions is enabled, a user can sign in to your orgnanization through app.controlup.com only if their IP address is on the IP Allow Li...

This article covers how to access the audit logs in app.controlup.com. There are three different audit logs: The DEX platform Audit Log The ControlUp for Desktops System Events log The VDI and DaaS Audit Log For details on what each lo...

You can create more than one ControlUp organization with the same email domain.  Select Which Organization to Access If there is more than one organization associated with your email domain, then you can select which organization to access af...

By default, when you sign in to ControlUp, you land on the first section that you have permission to access (going from top to bottom). You can set one of the sections to be the default home page . Anyone who signs in to your organization wil...

A section of the DEX platform is accessible only if the user is granted permissions relevant to that section. If a user doesn't have permissions for a certain section, then the icon for that section is grayed-out and unclickable. For example, let'...