---
title: "View Survey Results"
slug: "view-survey-results"
updated: 2024-11-18T16:50:53Z
published: 2024-11-18T16:50:53Z
canonical: "support.controlup.com/view-survey-results"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.controlup.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View Survey Results

After you have published a survey, you can view survey results by going to the **Surveys** tab and clicking on the survey name.

## Summary
Use the **Summary** tab shows the survey status and settings, and a summary of the responses.

* **Survey Completion rate**. The completion rate is the number of surveys that were completed out of the total number of surveys that were started. 
* Survey responses are broken down into the following categories:
    * **Sent to Users/Devices** (for on-demand surveys only). The number of times that the on-demand survey was triggered by either an alert or performing a custom action.
    * **Survey visits**. The number of times the survey was opened.
    * **Partially completed**. The numer of times the survey was opened and at least one question was answered. Note that you can't view detailed results for partially completed surveys. Survey answers are sent only once the survey is completed and submitted.
    * **Completed**. The number of times the survey was completed and submitted.
* **NPS**. The average score of the survey's NPS questions that have the setting **Global Net Promoter Score** enabled.
* **Completion by target audience**. Shows the survey responses broken down by device groups, device tags, and Active Directory (AD) groups.

### Survey Participation Summary
If you are viewing an **Identified** (non-anonymous) survey, the **Survey Participation Summary** table shows deatils of who participated in the survey:
* For **Single** or **Recurring** surveys, the table lists all users who have visited (opened) the survey.
* For **On-demand** surveys, the table lists all users who have been sent the survey (even if they haven't opened it).

The following information is available for each participant:
* The device used.
* The average NPS across all completed survey responses.
* The total number of responses, and the number of responses broken down into visits, partially completed, and completed. For descriptions of these columns, read the [Summary](/v1/docs/view-survey-results#summary) section above.
* Average time taken to complete the survey.

Click on the name of a participant to see how they answered each survey question. You can export this information to a CSV. Read the Reports section below to learn how to see all participant responses to the survey questions.

## Report
Use the **Reports** tab to view the responses to each question in the survey.

If you are viewing an **Identified** (non-anonymous) survey, you can click **View all responses** next to a specific question to see how each survey participant responded that question. At the bottom of the page, you can click **View al questions and all responses** see participant response information for all questions in the survey. You can export this information to a CSV.