Wrong Client IP is Showing On ControlUp Grid. (for Linux sessions).
  • Dark
    Light
  • PDF

Wrong Client IP is Showing On ControlUp Grid. (for Linux sessions).

  • Dark
    Light
  • PDF

The Issue:

In some cases, during user-sessions that are Linux based, it's a known issue (originated at Citrix) that the wrong client IP can be displayed in the console and will be identical to the VDA address.

The Cause:

This is a result of a known issue from the Citrix Receiver 13.8.x version. More information can be found via this link .
The Citrix Receiver for Linux incorrectly reports to the VDA that the client address is the address of the server.

The Solution:

Update the Citrix Receiver version to an up-to-date build as the issue was resolved.


Was this article helpful?