Communication Ports Used by ControlUp: On-Premises Mode

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From the On-premises Server/Application

Destination Type Port Protocol Details
SQL Instance TCP 1433 ms-sql-s Application to SQL communication

From the Console

Destination Type Port Protocol Details
Citrix XenDesktop Controllers TCP 80 HTTP Communication with XenDesktop Infrastructure
Citrix XenServer Pool Master/Hosts TCP 80 HTTP Communication with XenServer Infrastructure (and RRD communication)
ControlUp Agent TCP 40705 WCF Console to agent communication via the WCF protocol
ControlUp Agent TCP 135 - 139, 445 RPC / WMI Agent deployment and upgrades via the console Certain OOB actions, such as restarting the agent
ControlUp Monitor TCP 40706   Agent deployment and upgrades via the console Certain OOB actions, such as restarting the agent
ControlUp Monitor TCP 135 - 139, 445 RPC / WMI ControlUp Console - Monitor management port
ControlUp On-premises Server TCP 443 HTTPS Communication with ControlUp On-Premises Server web services
Domain Controllers TCP 389 LDAP LDAP communication with Domain Controllers. Used for: Initial Login, Adding new Computers, Adding new AD connections
NetScalers TCP 443 / 80 HTTP(S) Depending on what the administrator configured
Nutanix/AHV TCP 9440   Communication with Nutanix Infrastructure
VMware Horizon Connection Server TCP 443 HTTPS Communication with Horizon Infrastructure
VMware vCenter Server TCP 443 HTTPS Communication with vSphere Infrastructure
*.cloud.com TCP 443 HTTPS Communication with Citrix Cloud
Linux Client TCP 22 SSH Communication with Linux Machine

From the Monitor

Destination Type Port Protocol Details
Citrix XenDesktop Controllers TCP 80 HTTP Communication with XenDesktop Infrastructure
Citrix XenServer Pool Master/Hosts TCP 80 HTTP Communication with XenServer Infrastructure (and RRD communication)
ControlUp Agent TCP 40705 WCF Console to agent communication via the WCF protocol
ControlUp Agent TCP 135 - 139, 445 RPC / WMI Only used for agent deployment via the monitor
ControlUp On-premises Server TCP 443 HTTPS Communication with ControlUp On-premises Server web services
Domain Controllers TCP 389 LDAP LDAP communication with Domain Controllers. Used for: Initial Login, Adding new Computers, Adding new AD connections
IOP Appliance (standalone) TCP 443/9997/8089/9887   For sending historical data and monitor statistics to the IOP appliance(s)
IOP Data Node TCP 9997   Sending data to Insights
NetScalers TCP 443 / 80 HTTP(S) Depending on what the administrator configured
Nutanix/AHV TCP 9440   Communication with Nutanix Infrastructure
SMTP Server TCP 25 SMTP Email Alerts
VMware Horizon Connection Server TCP 443 HTTPS Communication with Horizon Infrastructure
VMware vCenter Server TCP 443 HTTPS Communication with vSphere Infrastructure
*.cloud.com TCP 443 HTTPS Communication with Citrix Cloud
Linux Client TCP 22 SSH Communication with Linux Machine
Solve Server TCP 443 HTTPS Communication with Solve

From the Data Collector

Destination Type Port Protocol Details
Citrix XenDesktop Controllers TCP 80 HTTP Communication with XenDesktop Infrastructure
Citrix XenServer Pool Master/Hosts TCP 80 HTTP Communication with XenServer Infrastructure (and RRD communication)
NetScalers TCP 443 / 80 HTTP(S) Depending on what the administrator configured
Nutanix/AHV TCP 9440   Communication with Nutanix Infrastructure
VMware Horizon Connection Server TCP 443 HTTPS Communication with Horizon Infrastructure
VMware vCenter Server TCP 443 HTTPS Communication with vSphere Infrastructure
*.cloud.com TCP 443 HTTPS Communication with Citrix Cloud
Linux Client TCP 22 SSH Communication with Linux Machine

From the IOP Master Node

Destination Type Port Protocol Details
Domain Controllers TCP 389/636 LDAP(S) LDAP communication with Domain Controllers. Used for: Initial Login, Adding new Computers, Adding new AD connections
IOP Data Node TCP 8089   Cluster Communication
SMTP Server TCP 25 SMTP  

From the IOP Data Node

Destination Type Port Protocol Details
IOP Data Node TCP 9887   Data Replication
IOP Data Node TCP 8089   Cluster Communication
IOP Master Node TCP 8089   Cluster Communication

From the Solve Server

Destination Type Port Protocol Details
ControlUp Monitor TCP 443 HTTPS Solve connection to ControlUp Monitor
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