Communication Ports used by ControlUp: On-premises Mode

CU_On-Premises.jpg

From the On-premises Server/Application

SQL Instance TCP Default 1433 Application to SQL communication  

From the Console

Destination Type Port Details Notes

ControlUp Agent

TCP

40705

Console to agent communication via the WCF protocol

 

ControlUp Agent

TCP

RPC/WMI
SMB

Used for:
Agent deployment and upgrades via the console Certain OOB actions, such as restarting the agent

Note 2
135-139
445

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

Note 1

Horizon

TCP

443

Communication with Horizon infrastructure

Note

Nutanix/AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master/Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

Note 1

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

Note 1

ControlUp Monitor

TCP

RPC/WMI

Used for monitor deployment via the console

 

ControlUp Monitor

TCP

40706

ControlUp Console - Monitor management port

 

Domain Controllers

TCP

389

LDAP communication with Domain ControllersUsed for:
Initial login
Adding new computers
Adding new AD connections

 

NetScalers

TCP

443/80

Depending on what the administrator configured

 

ControlUp On-premises Server

TCP

443

Communications with ControlUp On-premises Server web services

 

From the Monitor

Destination Type Port Details Notes
ControlUp Agent TCP 40705 Console to agent communication via the WCF protocol  
ControlUp Agent TCP RPC/WMI Only used for agent deployment via the monitor  
VMware vCenter Server TCP 443 Communication with vSphere infrastructure Note 1
VMware Horizon TCP 443 Communication with Horizon infrastructure Note 1
Nutanix/AHV TCP 9440 Communication with vSphere infrastructure  
Citrix XenServer Pool Master/Hosts TCP 80 Communication with XenServer infrastructure (and RRD communications) Note 1
Citrix XenDesktop Controllers TCP 80 Communication with XenDesktop infrastructure Note 1
Domain Controllers TCP 389 LDAP communication with Domain ControllersUsed for:
Initial login
Adding new computers
Adding new AD connections
 
ControlUp On-premises Server TCP 443 Communications with ControlUp On-premises Server web services  
NetScalers TCP 443/80 Depending on what the administrator configured  
SMTP Server TCP 25 Email Alerts  
IOP Appliance(s) TCP

443/9997/

8089/9887

For sending historical data and monitor statistics to the IOP appliance(s)  

From the Data Collector

Destination Type Port Details Notes
VMware vCenter Server TCP 443 Communication with vSphere infrastructure  
VMware Horizon TCP 443 Communication with Horizon infrastructure  
Nutanix/AHV TCP 9440 Communication with Nutanix infrastructure  
Citrix XenServer Pool Master/Hosts TCP 80 Communication with XenServer infrastructure (and RRD communications)  
Citrix XenDesktop Controllers TCP 80 Communication with XenDesktop infrastructure  
NetScalers TCP 443/80 Depending on what the administrator configured  

Other

Browser-IOP Server TCP 443/8000 Web communication to IOP portal  

 Note

Note 1 Used only if Hypervisor/EUC site dedicated data collectors are not configured. See here for more details.

 

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