Communication Ports Used by ControlUp: Hybrid Cloud

Hybrid_Cloud_Architecture.jpg

From the Console

Destination

Type

Port

Details

Notes

ControlUp Console

TCP

40705

Console to agent communication via the WCF protocol.

 

ControlUp Agent

TCP

RPC/WMI
SMB

Used for:
Agent deployment and upgrades via the console Certain OOB actions, such as restarting the agent

Note 2
135-139
445

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

Note 1

Horizon

TCP

443

Communication with Horizon infrastructure

Note

Nutanix/AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master / Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

Note 1

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

Note 1

ControlUp Monitor

TCP

RPC/WMI

Used for monitor deployment via the console

 

ControlUp Monitor

TCP

40706

ControlUp Console - Monitor management port

 

Domain Controllers

TCP

389

LDAP communication with Domain Controllers

Used for:
Initial login
Adding new computers
Adding new AD connections

 

ControlUp Cloud Servers

TCP

443

Communications with ControlUp Hybrid Cloud servers via SSL.

fe1.controlup.com - 52.31.169.19
fe2.controlup.com - 52.22.91.133
fe3.controlup.com - 52.31.158.49
fe4.controlup.com - 52.23.86.15

US Load Balancers:
rt-app.controlup.com
34.195.43.52
54.86.39.124

EU Load Balancers:
rt-app.controlup.com
18.200.38.56
52.212.202.250

 

NetScalers

TCP

443 \ 80

Depending on what the administrator configured

 

From the Monitor

Destination

Type

Port

Details

Notes

ControlUp Console

TCP

40705

Console to agent communication via the WCF protocol

 

ControlUp Agent

TCP

RPC/WMI

Only used for agent deployment and upgrades

 

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

Note 1

VMware Horizon

TCP

443

Communication with Horizon infrastructure

Note 1

Nutanix / AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master / Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

Note 1

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

Note 1

Domain Controllers

TCP

389

LDAP communication with Domain Controllers

Used for:
Initial login
Adding new computers
Adding new AD connections

 

ControlUp Cloud Servers

TCP

443

Communications with ControlUp Hybrid Cloud servers via SSL. Please refer to the following article for the full servers list -Proxy Information for ControlUp - Hybrid Cloud  

Amazon S3 ControlUp file services

TCP

443

Insights historical data upload
s3.amazonaws.com
Insights-hec.controlup.com

 

DNS servers

UDP

53

Name resolution

 

 NetScalers

 TCP

 443 \ 80

Depending on what the administrator configured

 

From the Data Collector

Destination

Type

Port

Details

Notes

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

 

VMware Horizon

TCP

443

Communication with Horizon infrastructure

 

Nutanix / AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master / Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

 

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

 

NetScalers

TCP

 443 \ 80

Depending on what the administrator configured

 

From the Other

Browser

ControlUp Insights Web Site

TCP

443

HTTPS communication to Insights portal

 Notes

Note 1

Used only if Hypervisor/EUC site dedicated data collectors are not configured. See here for more details.

Note 2

See the starred items in the security policy for the full list of actions that require RPC access

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