From the Console
| Destination | Type | Port | Protocol | Details |
|---|---|---|---|---|
| Citrix XenDesktop Controllers | TCP | 80 | HTTP | Communication with XenDesktop Infrastructure |
| Citrix XenServer Pool Master/Hosts | TCP | 80 | HTTP | Communication with XenServer Infrastructure (and RRD communications) |
| ControlUp Agent | TCP | 40705 | WCF | Console to agent communication via the WCF protocol |
| ControlUp Agent | TCP | 135 - 139, 445, 49152-65535 | RPC / WMI / SMB | Agent deployment and upgrades via the console Certain OOB actions, such as restarting the agent |
| ControlUp Monitor | TCP | 40706 | ControlUp Console - Monitor management port | |
| ControlUp Monitor | TCP | 135 - 139, 445 | RPC / WMI / SMB | Used for monitor deployment via the console |
| ControlUp Cloud Servers | TCP | 443 | HTTPS |
US Load Balancers:
EU Load Balancers:
|
| Data Collector | TCP | 40705 | WCF | ControlUp Console - Data collector port |
| Domain Controllers | TCP | 389 | LDAP | LDAP communication with Domain Controllers. |
| NetScalers | TCP | 443 / 80 | HTTP(S) | Depending on what the administrator configured |
| Nutanix/AHV | TCP | 9440 | Communication with Nutanix Infrastructure | |
| VMware Horizon Connection Server | TCP | 443 | HTTPS | Communication with Horizon Infrastructure |
| VMware vCenter Server | TCP | 443 | HTTPS | Communication with vSphere Infrastructure |
| *.cloud.com | TCP | 443 | HTTPS | Communications with Citrix Cloud |
| Linux Client | TCP | 22 | SSH | Communications with Linux Machine |
From the Monitor
| Destination | Type | Port | Protocol | Details |
|---|---|---|---|---|
| Citrix XenDesktop Controllers | TCP | 80 | HTTP | Communication with XenDesktop Infrastructure |
| Citrix XenServer Pool Master/Hosts | TCP | 80 | HTTP | Communication with XenServer Infrastructure (and RRD communications) |
| ControlUp Agent | TCP | 40705 | WCF | Console to agent communication via the WCF protocol |
| ControlUp Agent | TCP | 135 - 139, 445 | RPC / WMI | Only used for agent deployment via the monitor |
| ControlUp Monitor | TCP | 40706 | ControlUp Console - Monitor management port | |
| Domain Controllers | TCP | 389 | LDAP | LDAP communication with Domain Controllers |
| ControlUp Cloud Servers | TCP | 443 | HTTPS |
US Load Balancers:
EU Load Balancers:
|
| Solve | TCP | 443 | HTTPS | mp.controlup.com |
| Amazon S3 ControlUp File Services (Insights) | TCP | 443 | HTTPS |
|
| NetScalers | TCP | 443 / 80 | HTTP(S) | Depending on what the administrator configured |
| Nutanix/AHV | TCP | 9440 | Communication with Nutanix Infrastructure | |
| SMTP Server | TCP | 25 | SMTP | Email Alerts |
| VMware Horizon Connection Server | TCP | 443 | HTTPS | Communication with Horizon Infrastructure |
| VMware vCenter Server | TCP | 443 | HTTPS | Communication with vSphere Infrastructure |
| *.cloud.com | TCP | 443 | HTTPS | Communication with Citrix Cloud |
| Linux Client | TCP | 22 | SSH | Communication with Linux Machine |
From the Data Collector
| Destination | Type | Port | Protocol | Details |
|---|---|---|---|---|
| Citrix XenDesktop Controllers | TCP | 80 | HTTP | Communication with XenDesktop Infrastructure |
| Citrix XenServer Pool Master/Hosts | TCP | 80 | HTTP | Communication with XenServer Infrastructure (and RRD communications) |
| NetScalers | TCP | 443 / 80 | HTTP(S) | Depending on what the administrator configured |
| Nutanix/AHV | TCP | 9440 | Communication with Nutanix Infrastructure | |
| VMware Horizon Connection Server | TCP | 443 | HTTPS | Communication with Horizon Infrastructure |
| VMware vCenter Server | TCP | 443 | HTTPS | Communication with vSphere Infrastructure |
| *.cloud.com | TCP | 443 | HTTPS | Communication with Citrix Cloud |
| Linux Client | TCP | 22 | SSH | Communication with Linux Machine |
Others
| Destination | Type | Port | Protocol | Details |
|---|---|---|---|---|
| Browser | TCP | 443 | HTTPS | ControlUp Insights Portal |