From the Console
Destination |
Type |
Port |
Details |
Notes |
ControlUp Console |
TCP |
40705 |
Console to agent communication via the WCF protocol. |
|
ControlUp Agent |
TCP |
RPC/WMI |
Used for: |
Note 2 |
VMware vCenter Server |
TCP |
443 |
Communication with vSphere infrastructure |
Note 1 |
Horizon |
TCP |
443 |
Communication with Horizon infrastructure |
Note |
Nutanix/AHV |
TCP |
9440 |
Communication with Nutanix infrastructure |
|
Citrix XenServer Pool Master / Hosts |
TCP |
80 |
Communication with XenServer infrastructure (and RRD communications) |
Note 1 |
Citrix XenDesktop Controllers |
TCP |
80 |
Communication with XenDesktop infrastructure |
Note 1 |
ControlUp Monitor |
TCP |
RPC/WMI |
Used for monitor deployment via the console |
|
ControlUp Monitor |
TCP |
40706 |
ControlUp Console - Monitor management port |
|
Domain Controllers |
TCP |
389 |
LDAP communication with Domain Controllers Used for: |
|
ControlUp Cloud Servers |
TCP |
443 |
Communications with ControlUp Hybrid Cloud servers via SSL. fe1.controlup.com - 52.31.169.19 US Load Balancers: EU Load Balancers: |
|
NetScalers |
TCP |
443 \ 80 |
Depending on what the administrator configured |
|
From the Monitor
Destination |
Type |
Port |
Details |
Notes |
ControlUp Console |
TCP |
40705 |
Console to agent communication via the WCF protocol |
|
ControlUp Agent |
TCP |
RPC/WMI |
Only used for agent deployment and upgrades |
|
VMware vCenter Server |
TCP |
443 |
Communication with vSphere infrastructure |
Note 1 |
VMware Horizon |
TCP |
443 |
Communication with Horizon infrastructure |
Note 1 |
Nutanix / AHV |
TCP |
9440 |
Communication with Nutanix infrastructure |
|
Citrix XenServer Pool Master / Hosts |
TCP |
80 |
Communication with XenServer infrastructure (and RRD communications) |
Note 1 |
Citrix XenDesktop Controllers |
TCP |
80 |
Communication with XenDesktop infrastructure |
Note 1 |
Domain Controllers |
TCP |
389 |
LDAP communication with Domain Controllers Used for: |
|
ControlUp Cloud Servers |
TCP |
443 |
Communications with ControlUp Hybrid Cloud servers via SSL. Please refer to the following article for the full servers list -Proxy Information for ControlUp - Hybrid Cloud | |
Amazon S3 ControlUp file services |
TCP |
443 |
Insights historical data upload |
|
DNS servers |
UDP |
53 |
Name resolution |
|
NetScalers |
TCP |
443 \ 80 |
Depending on what the administrator configured |
|
From the Data Collector
Destination |
Type |
Port |
Details |
Notes |
VMware vCenter Server |
TCP |
443 |
Communication with vSphere infrastructure |
|
VMware Horizon |
TCP |
443 |
Communication with Horizon infrastructure |
|
Nutanix / AHV |
TCP |
9440 |
Communication with Nutanix infrastructure |
|
Citrix XenServer Pool Master / Hosts |
TCP |
80 |
Communication with XenServer infrastructure (and RRD communications) |
|
Citrix XenDesktop Controllers |
TCP |
80 |
Communication with XenDesktop infrastructure |
|
NetScalers |
TCP |
443 \ 80 |
Depending on what the administrator configured |
|
From the Other
Browser |
ControlUp Insights Web Site |
TCP |
443 |
HTTPS communication to Insights portal |
Notes
Note 1 |
Used only if Hypervisor/EUC site dedicated data collectors are not configured. See here for more details. |
Note 2 |
See the starred items in the security policy for the full list of actions that require RPC access |