Communication Ports Used by ControlUp: Hybrid Cloud

From the Console

Destination	Type	Port	Details	Notes
ControlUp Console	TCP	40705	Console to agent communication via the WCF protocol.
ControlUp Agent	TCP	RPC/WMI SMB	Used for: Agent deployment and upgrades via the console Certain OOB actions, such as restarting the agent	Note 2 135-139 445
VMware vCenter Server	TCP	443	Communication with vSphere infrastructure	Note 1
Horizon	TCP	443	Communication with Horizon infrastructure	Note
Nutanix/AHV	TCP	9440	Communication with Nutanix infrastructure
Citrix XenServer Pool Master / Hosts	TCP	80	Communication with XenServer infrastructure (and RRD communications)	Note 1
Citrix XenDesktop Controllers	TCP	80	Communication with XenDesktop infrastructure	Note 1
ControlUp Monitor	TCP	RPC/WMI	Used for monitor deployment via the console
ControlUp Monitor	TCP	40706	ControlUp Console - Monitor management port
Domain Controllers	TCP	389	LDAP communication with Domain Controllers Used for: Initial login Adding new computers Adding new AD connections
ControlUp Cloud Servers	TCP	443	Communications with ControlUp Hybrid Cloud servers via SSL. fe1.controlup.com - 52.31.169.19 fe2.controlup.com - 52.22.91.133 fe3.controlup.com - 52.31.158.49 fe4.controlup.com - 52.23.86.15 US Load Balancers: rt-app.controlup.com 34.195.43.52 54.86.39.124 EU Load Balancers: rt-app.controlup.com 18.200.38.56 52.212.202.250
NetScalers	TCP	443 \ 80	Depending on what the administrator configured

Destination	Type	Port	Details	Notes
ControlUp Console	TCP	40705	Console to agent communication via the WCF protocol
ControlUp Agent	TCP	RPC/WMI	Only used for agent deployment and upgrades
VMware vCenter Server	TCP	443	Communication with vSphere infrastructure	Note 1
VMware Horizon	TCP	443	Communication with Horizon infrastructure	Note 1
Nutanix / AHV	TCP	9440	Communication with Nutanix infrastructure
Citrix XenServer Pool Master / Hosts	TCP	80	Communication with XenServer infrastructure (and RRD communications)	Note 1
Citrix XenDesktop Controllers	TCP	80	Communication with XenDesktop infrastructure	Note 1
Domain Controllers	TCP	389	LDAP communication with Domain Controllers Used for: Initial login Adding new computers Adding new AD connections
ControlUp Cloud Servers	TCP	443	Communications with ControlUp Hybrid Cloud servers via SSL. Please refer to the following article for the full servers list -Proxy Information for ControlUp - Hybrid Cloud
Amazon S3 ControlUp file services	TCP	443	Insights historical data upload s3.amazonaws.com Insights-hec.controlup.com
DNS servers	UDP	53	Name resolution
NetScalers	TCP	443 \ 80	Depending on what the administrator configured
SOLVE	TCP	443	mp.controlup.com

Destination	Type	Port	Details	Notes
VMware vCenter Server	TCP	443	Communication with vSphere infrastructure
VMware Horizon	TCP	443	Communication with Horizon infrastructure
Nutanix / AHV	TCP	9440	Communication with Nutanix infrastructure
Citrix XenServer Pool Master / Hosts	TCP	80	Communication with XenServer infrastructure (and RRD communications)
Citrix XenDesktop Controllers	TCP	80	Communication with XenDesktop infrastructure
NetScalers	TCP	443 \ 80	Depending on what the administrator configured
Citrix Cloud	TCP	443	Communication with Citrix Cloud

Browser

ControlUp Insights Web Site

TCP

443

HTTPS communication to Insights portal

Note 1	Used only if Hypervisor/EUC site dedicated data collectors are not configured. See here for more details.
Note 2	See the starred items in the security policy for the full list of actions that require RPC access