Communication Ports used by ControlUp - Hybrid Cloud

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 Source > Console

Destination

Type

Port

Details

Notes

ControlUp Agent

TCP

40705

Console to agent communication via the WCF protocol

 

ControlUp Agent

TCP

RPC/WMI
SMB

Used for agent deployment and upgrades via the console, also certain OOB actions like restarting the agent

Note 2
135-139
445

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

Note 1

Horizon

TCP

443

Communication with Horizon infrastructure

Note

Nutanix/AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master / Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

Note 1

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

Note 1

ControlUp Monitor

TCP

RPC/WMI

Used for monitor deployment via the console

 

ControlUp Monitor

TCP

40706

ControlUp Console - Monitor management port

 

Domain Controllers

TCP

389

LDAP communication with Domain Controllers, used for initial login and when adding new computers or new AD connections

 

ControlUp Cloud Servers

TCP

443

Communications with ControlUp Hybrid Cloud servers via SSL.
fe1.controlup.com - 52.31.169.19
fe2.controlup.com - 52.22.91.133
fe3.controlup.com - 52.31.158.49
fe4.controlup.com - 52.23.86.15
US Load Balancers:
rt-app.controlup.com
34.195.43.52
54.86.39.124
EU Load Balancers:
rt-app.controlup.com
18.200.38.56
52.212.202.250

 

NetScalers

TCP

443 \ 80

Depending on what the administrator configured

 

Source > Monitor

Destination

Type

Port

Details

Notes

ControlUp Agent

TCP

40705

Console to agent communication via the WCF protocol

 

ControlUp Agent

TCP

RPC/WMI

Only used for agent deployment and upgrades

 

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

Note 1

VMware Horizon

TCP

443

Communication with Horizon infrastructure

Note 1

Nutanix / AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master / Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

Note 1

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

Note 1

Domain Controllers

TCP

389

LDAP communication with Domain Controllers, used for initial login and when adding new computers or new AD connections

 

ControlUp Cloud Servers

TCP

443

Communications with ControlUp Hybrid Cloud servers via SSL. Please refer to the following article for the full servers list -Proxy Information for ControlUp - Hybrid Cloud  

Amazon S3 ControlUp file services

TCP

443

Insights historical data upload
s3.amazonaws.com
Insights-hec.controlup.com

 

DNS servers

UDP

53

name resolution

 

 NetScalers

 TCP

 443 \ 80

Depending on what the administrator configured

 

 Source > Data Collector

Destination

Type

Port

Details

Notes

VMware vCenter Server

TCP

443

Communication with vSphere infrastructure

 

VMware Horizon

TCP

443

Communication with Horizon infrastructure

 

Nutanix / AHV

TCP

9440

Communication with Nutanix infrastructure

 

Citrix XenServer Pool Master / Hosts

TCP

80

Communication with XenServer infrastructure (and RRD communications)

 

Citrix XenDesktop Controllers

TCP

80

Communication with XenDesktop infrastructure

 

NetScalers

TCP

 443 \ 80

Depending on what the administrator configured

 

Source > Other

Browser

ControlUp Insights Web Site

TCP

443

HTTPS communication to Insights portal

 

Note 1

Used only if Hypervisor / EUC site dedicated data collectors are not configured

https://support.controlup.com/hc/en-us/articles/207260875#Collector

Note 2

See the starred items in the security policy for the full list of actions that require RPC access

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