Troubleshooting XenDesktop Connection

If the XenDesktop connection does not work, you can test the connection using the following steps:

Add-PSSnapin Citrix.Broker.Admin.V2

Get-BrokerController -AdminAddress <BrokerIP/or Name>

More information on the Get-BrokerController command can be found here.

  • asnp Citrix*
    This loads all Citrix-specific PowerShell modules.
  • Parameter -AdminAddress 
    Instructs PowerShell to run the command on the XenDesktop controller.

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If you do not get any results, the connection is not working and there might be an issue with your network, permissions issue, or the server itself is not configured correctly.

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