By default, ControlUp works in an online mode if Internet connectivity is available. If your network is not connected to the Internet, please use the Login Wizard to submit a Standalone (Offline) Registration Form:
If your computer has an Internet connection, you will not see the option to submit a Standalone Registration Form. In order to make this option visible, please add the following registry value before launching ControlUp:
HKEY_CURRENT_USER\Software\Smart-X\ControlUp\Console\UsedOfflineOnce (DWORD) = 1
After we finish processing your Standalone registration file, you will receive an e-mail from firstname.lastname@example.org (please white-list this address) including your Standalone (Offline) login file that will enable you to work with ControlUp without connecting to ControlUp Hybrid Cloud servers.