Managed computers disconnect from the console after a network failure

If a brief network failure occurs, your managed computers may lose their connections to the console (icon color changes to red in the Navigation Tree). To prevent this, right-click the computer/s or folders of choice and select “Auto-Connect”.


This way, the ControlUp console will maintain connections to these machines at all times and reconnect to their agents when network connections are restored. 

You can also change the interval number that the Console is checking the connections via the Agent section in Settings. E.g. below - 


To view the auto-connect state on the organization level, mark the "Show auto-connect state" under the folder structure and you'll see what's marked and what's not. 


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