In order to reset ControlUp to factory defaults, please perform the following steps:
- Shut down ControlUp if it is running.
- Delete or rename the ControlUp directory in your personal “Application Data” folder. You can access this folder by clicking “Start” > “Run” and typing %appdata%
- Delete or rename the following registry key:
- Re-launch ControlUp
Please note that all your user settings, saved credentials and managed computer lists will be lost during this operation.