Missing Data in Insights (Proxy Issue)

The Issue:

You see an error which describes an issue to upload data to S3 (insights server), you log in to ControlUp Insights but do not see any data.

 

The Reason:

You do not have access to ControlUp servers from the server where the ControlUp Monitor service is installed on. Because of that, no data is being uploaded.

 

The Solution:

Please allow access to the following servers via https:

 

To test the connection to Insights data uploading server, open IE and browse successfully to https://uploads.controlup.com.s3.amazonaws.com

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