Some of our servers display ERR in the CPU, disk queue, avg. disk read and write time field.
This issue might happen due to corrupted WMI / performance counters on the target computer.
Try running a "lodctr /r" command on the problematic server and then restart the ControlUp agent.
If that doesn't work, you may need to salvage the WMI repository by opening CMD and running the “winmgmt /salvagerepository” command. Then restart the server.
To test the ability to retrieve performance data outside of ControlUp, you can use PowerShell commands, for example -
Get-Counter –ComputerName WIN7MED7 -Counter "\Processor(_Total)\% Processor Time"
Get-Counter -Counter "\Processor(_Total)\% Processor Time"
Note: Please be aware that if your OS is not English locale, we had an issue we solved in version 220.127.116.114, so please upgrade if you are not at that version.