On-Premises daily quota data base update
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    On-Premises daily quota data base update

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    Article Summary

    The Issue:

    Each ControlUp customer receives a daily quota of 1000 incidents per day.
    If you exceed the quota, a warning message appears in the Incidents pane:
    en-usarticleattachments205268269Quota11.jpg

    The Solution:

    If you are a Hybrid Cloud user, see Exceed the daily quota of 1000 incidents to resolve the issue.

    If you are an On-Premises user, you can update the daily quota limit by yourself.

    To update the limit, open the SQL studio on the ControlUp database server and run the following script:

    Use ControlUpDB
    go
    UPDATE IncidentOrganizations
    SET MaxIncidentsPerDay = 100000, PenaltyDateUtc = NULL
    WHERE OrganizationId ='e5abf1de-4d91-4357-8c68-e6e99aae5802'
    go
    

    Another option is to manually update the limit in the SQL studio as shown in the following screenshot:

    en-usarticleattachments205306965Quota1.jpg


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