Moving from On-Premises to Hybrid Cloud

ControlUp users can choose to move from an On-Premises deployment to a Hybrid Cloud deployment.

This action needs to be coordinated with your account manager in order to achieve this process because there are licensing differences.

Moving to our Hybrid Cloud will require these following steps:

 

  1. License change from On-Premises to Hybrid Cloud. (for this step, please contact your account manager or support at support@controlup.com)

  2. Log in to your OnPremises ControlUp Console

  3. Uninstall & remove all Monitors.

  4. Registry change (on each computer where the Console is launched). Go to HKEY_LOCAL_MACHINE -> SOFTWARE -> SMART-X -> CONTROLUP -> AGENT -> PRIVATECLOUD and change the value of "IsUsingPrivateCloud" to 0.

  5. Login to the same organization that you used on your ControlUp On-Premises environment.

  6. Launching the Console after the changes from the same machine will upload your configuration to the Cloud so it will be stored there and synced with the other Consoles in your organization. 

 

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