ControlUp Monitor Alert - Monitor disconnected from hypervisors

If you received this alert it means that your ControlUp Monitor is NOT connected to 1 or more of your Extensions (Hypervisors/XenDesktop site/Netscalers e.g.).

You can verify it by opening the ControlUp Monitor settings screen via the Console:
mceclip0.png
This is usually caused by the service account's password change or user locked, please verify the user by clicking on Settings in the above screen and alter the user/password in the bottom pane:
mceclip1.png

 

Powered by Zendesk