ControlUp Integration with IGEL

ControlUp can monitor IGEL endpoints via the “Linux Data Collectors” feature. This exciting combination of ControlUp and IGEL gives administrators the ultimate in visibility to their environment. From the actual user to the backend, you can see it all.

Prerequisites

In order to enable complete integration, ControlUp requires some configuration changes to your IGEL endpoints.

• SSH must be enabled on the endpoints.
  The restricted “user” account can be used but process disk metrics will not be displayed. We recommend using “root” to display all metrics.

Note: If your ControlUp is unable to connect to the IGEL device, ensure that you can connect with PUTTY using the same account you have configured for ControlUp. When you connect with PUTTY, you should end at a prompt. If you get disconnected immediately, then the same will happen to ControlUp and the integration will be unsuccessful.

• A ControlUp Monitor Cluster is highly recommended for monitoring your endpoints.
• IGEL OS 10+ with Enterprise Management Pack.
• In the Agent Settings > Enable "Allow users to add machines that are running unsupported Linux flavors"
  

Installation

1. Download and extract the ControlUp Integration pack here. 
2. On your IGEL UMS server, import the two ControlUp files.
   
3. Create a new Profile and assign it to your IGEL endpoints.|
   
   1. Ensure that your Mount Point field is /custom 
      This is case sensitive.
   2. Ensure that the Initializing Action field is /custom/ControlUp/linuxInstall.sh 
      This is case sensitive.
4. Add the IGEL endpoints to the ControlUp Console.
   1. Linux Data Collector.
      • Create a new Linux Data Collector.
      • Add the shared credentials.
      • Add the IGEL devices. This can be done via a text file with the DNS resolvable name of all the IGEL devices or via IP address or range (DNS must resolve to these devices).
   2. Devices that have already been added to a Linux Data Collector.
      • If you have added your IGEL endpoints to your ControlUp console you can watch the installation of the integration in ControlUp.
        

ControlUp Management Pack for IGEL

ControlUp has created an initial set of Management Script Actions that can be used on IGEL devices. The scripts that can be run are as follows:

Machine Actions:

• Get Machine Details
• List Assigned Profiles
• Reboot
• Send Wake Up
• Shadow Terminal
• Update configuration from UMS

Session Actions:

• Get Machine Details

These script actions are natively integrated into the Console when it detects an IGEL operating system. You can activate the script actions in two ways.

1. Right-click on the name of the IGEL device and choose “Recommended Actions”.
   
2. If you have “Show Recommendations for Non-Stressed Metrics” enabled in “Display”, then clicking the “” icon will reveal the Top Recommended Actions menu.
   

Happy Monitoring!