Insights On-Premise 8.1 Virtual Appliance Based Installation

The IOP component captures, indexes, and correlates real-time data in a searchable repository from which you can view a variety of dashboards build from graphs, vast amounts of reports, alerts, etc. The following are the prerequisites for an Insights server in the On-Premises topology.

ControlUp Insights On-Premise v8.1 has significant improvements in performance and user experience. This version of Insights is available in 2 installation modes:

  • "Virtual Appliance" - This option comes as an OVA that runs Photon OS Linux distribution.
    Currently, it only supports VMware ESXi 6.5 or higher.
  • "Linux OS Installation" - This option allows you to install the IOP on varied Linux distribution.

To read more about IOP 8.1 Linux Based Installation go to this article - Link

In IOP 8.1 we add a new component called "IOP Forwarder". This component is in charge of moving (forward) the Activity files from the Monitors servers to the IOP servers.

 Table of Content

  1. Insights On-Premise Pre-Requisites
  2. Insights On-Premise Installation
  3. Configuration After the Install
  4. Forwarder Installation

Insights On-Premise Pre-Requisites

Sizing Recommendations

  • For Single (Standalone) installation Under 5000 Session
    • 12 Cores (Minimum)
    • 32 GB RAM
    • Storage:
      • 100 GB OS drive
      • 500 GB DATA disk drive with 800 IOPs (SSD preferred)
  • For Clustered (Master and Data) installation Over 5000 Sessions
    • Master server
      • 12 Cores (Minimum)
      • 32 GB RAM
      • Storage:
        • 100 GB OS disk drive with 800 IOPs (SSD preferred)
    • Data servers (each)
      • 8 Cores (Minimum)
      • 16 GB RAM
      • Storage:
        • 100 GB OS drive
        • 1 TB DATA disk drive with 800 IOPs (SSD preferred) 


Port (tcp) Traffic Source Usage
443 End-User U/I IOP Interface.
9997 CU Monitor\s Forward data to IOP.
Cluster Mode    
8089 CU Monitor
Master Node
Data Nodes
Management port (Between Master and Data nodes).
9887 Data Nodes Data Replication.



  • We fully support Chrome browser and the New Edge (based on chromium)

Insights On-Premise Installation

You can install IOP 8.1 as a Single (Standalone) variation or as a Cluster for better performance in larger environments.

  • Single (Standalone) - Recommended for companies with up to 5000 sessions, you need to prepare only one Linux server.
  • Cluster - Recommended for companies with 5000 sessions and more, in this variation you will need to prepare several Linux servers, 1 for the Master role and 1 Data role for every 5000 sessions.
    In cluster mode, you need to repeat the next chapters one time for the Master server and for each Data server.
    Sizing examples:
# of Session # of Master nodes # of Data nodes
6000 1 2
9000 1 2
11000 1 3


OVA Deployment

  1. Download the latest IOP OVA file from here - Link
  2. Login to your V-Sphere with your Admin account.
  3. Right-click on one of your hosts, and choose “Deploy OVF Template…” option.
  4. Check the “Local file” > Choose IOP OVA file.
  5. Specify the VM name and select the datacenter the VM will be under.
  6. Select the host where the VM will be deployed.
  7. Next on “Review details” page.
  8. Select the Virtual Disk format and the VM storage policy (both of the “thick” formats are recommended for better performance and flexibility).
  9. Select a preferred network for the VM.
  10. In the “Customize template” page, specify for each section:
    1. Hostname Details:
      • Required: Hostname of the appliance. (i.e. iop_server)
      • Recommended: The DNS domain name of the appliance.
    2. Networking:
      • For DHCP - leave them all empty
        Note: If you are installing a clustered IOP, it is recommended to use static network configuration, instead of a DHCP.
        • IP Address - IP + CIDR that you want for the machine. (Default: DHCP)
          Example: CIDR notation for static IP - 
          Default Gateway - The default gateway address for this VM. (Default: DHCP)
        • DNS - The IP address of the DNS server of the organization. (Default: DHCP)
    3. Credentials:
      • Required: Password for the root user of the VM.
        • Notes for the password:
          • Recommended putting a "Strong" password.
          • This is an Admin password for the IOP.
          • It will be used in the future for upgrades.
    4. Appliance Settings:
      • Required:
        • Machine type. (standalone / master / data)
        • If you chose “data” as your machine type - specify the DNS / IP of the master appliance.
          • Standalone
  11. Review the settings you specify, update if needed then click “Finish”.
  12. Before starting the VM, go over the next chapter.

Configuration After the Install

The step you need to do after the installation process is finished and before you start the VM.

The default disk capacity for IOP “data” volume is set to 150 GB.
If your machine type is standalone / data, and you wish to increase your disk capacity for this volume:

  1. Right click on your VM name from the list on the left.
  2. Choose the “Edit Settings…” option.
  3. Change the number for the “Hard disk 2 *” option to the capacity you want.

When all the settings are ready:

  1. Click on the green button to start the machine.
    • In order to see the console logs, go to the “summary” section in your VM page, and click the “Launch Web Console” option under the image square.
    • Choose the “Web Console” option and click “OK”. (The login to the VM is “root”)
  2. When the installation is complete, you can connect to your Insights by browsing to https://<Server_IP>

Forwarder Installation

The Forwarder is a component that forwards the activity files from Monitors servers to the IOP servers.

Durning the ControlUp On-Premise Installation you choose where to put the "Activity Files".
If you choose a local folder, then you need to install the IOP Forwarder on each Monitor. If you choose a shared location, you need to install only one IOP Forwarder.

Steps for the Installation of Forwarder:

  1. Login to your Monitor windows machine.
  2. Download the Forwarder from here - Link (if you didn't download that in the beginning)
  3. Run the “iop_forwarder_8.1.733.XX.msi” file:
  4. Specify where to install the forwarder (on the Monitor machine).
  5. Choose the type of installation accordingly to the type of Insights installation.
  6. Select the "Activity Files" folder location.
    Enter the IP of your IOP Server machine.
  7. Install the forwarder.
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