On-premises Installation Prerequisites at a Glance for 8.1 and Higher

The number and size of the servers required is determined by your company's size and level of use of ControlUp. While some of these can be installed on the same machine (for example for POCs), the Insights On-premises server must be installed on a separate server from the application and console. 

Here is a quick description of each of the installed modules:

  • ControlUp Application Server: Backend components necessary for running ControlUp disconnected from any connections to the internet.
  • ControlUp Console: Gathers and displays current health & performance data. ControlUp's main frontend component. Can be installed on the same machine as the application.
  • Insights: Optional. Analyzes and reports 24/7 accumulated activity and performance data over time. Must be installed on a separate server from any of the other ControlUp modules. 
    • Insights On-Premises Forwarder (IOP Forwarder): Required if using Insights and requires a separate installation. Forwards the data from the monitor (see below) to the Insights server and must be installed either on a server with a shared activity folder that the monitors can access or on every monitor server. 
ControlUp Module Application Server Console Insights Server
Machine Windows Server Windows Server or
Windows 
OVA or Linux
*Must be installed separately from Console and Application
Operating system  Windows Server supported versions:
2019,
2016,
2012 R2,
2008 R2
Windows Server supported versions:
2019,
2016,
2012 R2,
2008 R2
OR
Windows 10, 8, 8.1, 7

Supported OVA:
vSphere 6.5 and above.
Supported Linux OS versions:
Photon OS 3.0
CentOS 7
 (or above)
Ubuntu 16.4
 (or above)
Red Hat Enterprise Linux 7.6

CPU* 2 CPU  2 CPU 12 CPU
Memory* 8 RAM  8 RAM 32 RAM
Disk space* 10 GB  10 GB 100 GB OS Drive
50 GB Data
Required installed
software/
permissions/other

- .Net Framework versions 4.7.2 (recommended),
4.5, 3.5 (supported)
- PowerShell 5.x or above

Recommended for the installation:
- IP address or FQDN of the machine where the Insights server will be installed.

- Your SMTP server address

.NET 4.5 or later

For Linux:
- Python 3.6
- Docker 18.09.8 
 (or above)

IOP Forwarder (see below)

 

*Minimum recommended. For details, see Sizing Guidelines for ControlUp v8.x

Database information

Installation connects to a database which can be a SQL instance that already exists in your environment or one dedicated for ControlUp. 

Server Versions Minimum Size Collation

Microsoft SQL versions (Standard & Enterprise editions) - SQL Server 2017, 2016, 2014

10GB SQL_Latin1_General_CP1_CI_AS

Additional Components 

Once you've installed the ControlUp application, console & Insights, you deploy the following from the ControlUp console to retrieve monitoring data:

  • Agent: Lightweight component that enables rapid deployment and a minimal performance footprint on the managed machine. Every managed Windows machine that you want monitored in your environment must have an agent deployed for data to be sent to the console. (Linux machines are monitored via API.)
  • Data CollectorOptional. For increased performance of the console & monitor. Collects metrics from ‘external’ sources such as hypervisors, VMware, Citrix, NetScaler appliances, etc. Must be connected to an existing managed machine that has the ControlUp Agent deployed. 
  • ControlUp Monitor: Monitors assets 24/7 and enable triggers, alerts and automation. 
    Can be installed on the same machine as the application server (see above) but not recommended for larger installations. 
ControlUp Module Agent Data Collector Monitor
Machine No server installation necessary. Deployed onto Windows machines that are monitored by ControlUp
(Linux monitored via API).
Windows or Windows Server that has the ControlUp Agent deployed Windows Server
Operating system  Windows Server supported versions:
2019,
2016 (Core or Full),
2012 R2,
2008 R2 (Full only)
OR
Windows 10, 8, 8.1, 7
Windows Server supported versions:
2019,
2016,
2012 R2,
OR
Windows 10, 8, 8.1, 7  
Windows Server supported versions:
2019,
2016,
2012 R2
CPU* NA  2 CPU 2 CPU
Memory* NA  8 RAM 8 RAM
Disk Space* NA  10 GB 10 GB
Required installed software - .NET 4.5 or later
- Active Directory
- ControlUp Agent
- .Net Framework 4.7.2 or later (recommended)
4.5 (supported)
- Citrix SDK to connect to the Citrix API (if connecting to & monitoring Citrix products) 
- .Net Framework 4.7.2 (recommended)
- PowerShell 5.0
(for Windows PS API)
- IOP Forwarder or access to shared directory where IOP Forwarder is installed**

*Minimum recommended. For details, see Sizing Guidelines for ControlUp v8.x

Additional resources

 

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